Associate Director Field Reimbursement Manager - West

About the role

We’re here for one reason and one reason only – to cure cancer. Every moment is dedicated to developing treatments and every action moves us one step closer to our goal. We’ve made incredible scientific breakthroughs and our pioneering personalized CAR T-cell therapies have changed the paradigm. But we're not finished yet. Join Kite, as we make even bigger advances in cancer therapies, and help shape where our business and medical science goes next.

The Associate Director, Field Access and Reimbursement serves as an access and reimbursement resource for assigned ATCs and internal Kite partners. The role supports compliant reimbursement education, barrier identification, appropriate escalation, and field insight capture to help inform access planning and coordinated Market Access execution.

Responsibilities

• Serve as a subject matter expert for field-based access and reimbursement for ATCs in assigned geography working in coordination with Key Account Directors, Regional Account Directors, National Account Directors, Patient Services, Market Access, Medical Affairs, Sales, and other Kite stakeholders engaged with each center.
• Provide reimbursement and access education consistent with approved resources, role responsibilities, company policies, and compliant field engagement practices.
• Provide reimbursement process education, as appropriate, related to benefit verification, prior authorization, single case agreements, claims submission, payment delays, and appeals processes.
• Support stakeholder understanding of inpatient and outpatient billing and coding considerations, including ICD-10, CPT, HCPCS, DRG, and associated reimbursement methodologies.
• Help identify, escalate, and support resolution of reimbursement barriers, including prior authorization delays, denials, payer contracting and claims issues.
• Support appropriate case routing to Patient Services and Kite Konnect Case Manager, consistent with program scope and approved processes.
• Engage revenue cycle stakeholders to help assess reimbursement delays, billing pathway challenges, and operational barriers.
• Gather and synthesize field insights related to payer policies, reimbursement processes, and recurring access challenges.
• Contribute to the development of tools, resources, best practices, and recommendations that may support access execution across treatment centers.
• Document field activities, insights, and trends within CRM systems such as Veeva, consistent with company expectations.
• Deliver reimbursement education, as appropriate, to ATC billing, access, and revenue cycle teams using approved materials and resources.
• Maintain focused account planning inputs related to access risks, opportunities, and reimbursement priorities.
• Ensure timely and accurate documentation of field activity, insights, and follow-up actions.
• Perform all responsibilities in a compliant, non-promotional manner consistent with company policies, applicable laws, regulations, and industry standards.

Requirements

• Bachelor’s degree and 10+ years of experience. OR Master’s degree and 8+ years of experience. OR Advanced degree (MD, PharmD, PhD) and 2+ years of experience.

Qualifications

• 7+ years of experience in reimbursement, patient access, provider support, or related functions within oncology, rare disease, cell therapy, or gene therapy.
• Strong knowledge of buy-and-bill, institutional billing, payer coverage policy, and medical benefit reimbursement pathways.
• Demonstrated experience navigating prior authorization, appeals, denials, and complex reimbursement scenarios.
• Experience supporting CAR-T or similar therapies, including familiarity with patient flow from leukapheresis through post-infusion management.
• Strong knowledge of coding systems including ICD-10, CPT, and HCPCS.
• Billing and coding certification, for example CPC, or equivalent demonstrated expertise.
• Experience supporting large, complex treatment centers, academic institutions, and/or community practices.
• Strong cross-functional collaboration and stakeholder influence skills.
• Demonstrated ability to work collaboratively within complex provider and cross-functional environments.
• Experience using CRM systems such as Veeva for documentation, insight capture, and account planning.
• Ability to travel up to 40% of the time, including field visits, customer engagements, internal meetings, and other business needs.

Pay

The salary range for this position is: $177,905.00 - $230,230.00. Kite considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role).

Benefits

Benefits include company-sponsored medical, dental, vision, and life insurance plans*. For additional benefits information, visit: https://www.gilead.com/careers/compensation-benefits-and-wellbeing Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.

Schedule

Ability to travel up to 40% of the time, including field visits, customer engagements, internal meetings, and other business needs.