Associate Director - Enterprise Business Systems

About the role

The Associate Director of Enterprise Business Systems is accountable for end-to-end delivery of enterprise SAP and CRM programs, ensuring successful execution across business, technology, and vendor teams. This role requires a strong business leader with executive presence, capable of driving complex, multi-workstream programs while aligning technology delivery with strategic business outcomes.

Role Responsibilities

• Oversee the delivery of program management for CRM and SAP integrations.
• Interface within business and IT organizations.
• Oversee vendor management, resource management, and operational management functions within the IT organization.
• Communicate directly with stakeholders, cross-functional teams, vendors, and department leaders.
• Lead sprints through software development lifecycle using SCRUM and AGILE methodologies.

Requirements

• Bachelor’s degree.
• 7+ years of experience in enterprise IT or digital delivery roles.
• 5+ years leading ERP (SAP) and/or CRM (Salesforce) programs or major projects.
• 3+ years of project management experience.
• Travel will be required, up to 20% of the time.
• Must have unrestricted authorization to work in the USA. No visa sponsoring available.

Preferred Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related discipline.
• Functional & Technical Knowledge: Strong working knowledge of SAP ecosystems and enterprise CRM platforms. Solid understanding of integrations, data migration, testing, and deployment practices.
• Leadership & Communication: Ability to engage credibly with both technical teams and business stakeholders. Leadership experience managing multi-vendor and globally distributed teams. Strong business presence with the ability to influence without authority. Excellent communication, facilitation, and stakeholder management skills. Comfortable operating between hands-on execution and strategic alignment.
• Project & Program Management: Proven expertise in program governance, financial tracking, and delivery metrics, resource planning. PMP, SAFe, Scrum, or equivalent certifications preferred.

Pay

The annual salary for this position is between $143,000.00 - $286,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Benefits

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives
• Retirement Benefits: Time off and Leave; Disability; Life Insurance and Accidental Death and Dismemberment; Tax-Advantaged Accounts

Other Compensation

This position is entitled to short-term cash incentives, subject to plan requirements.