Associate Director- Dual Admissions - 997954 ***Internal to Enrollment Management***

About the role

This position is responsible for coordinating programs and services that support prospective and current Dual Admission students from initial interest through successful transition into NSU graduate and professional programs. Position serves as a liaison among Dual Advising, Undergraduate Admissions, Graduate Admissions, academic programs, and student-facing partners, to ensure accurate, timely, and student-centered support aligned with institutional enrollment goals.

Responsibilities

• Executes student engagement and retention initiatives supporting Dual Admission students from entry through matriculation into NSU graduate and professional programs.
• Plans, coordinates, and implements structured engagement programming for Dual Admission students to strengthen student engagement, program affinity, graduate program awareness, and progression toward matriculation.
• Provides individualized student support on program pathways, academic requirements, engagement milestones, and matriculation readiness.
• Advises prospective students and families on Dual Admission pathways, expectations, academic requirements, student benefits, and the value of NSU dual admission opportunities.
• Supports initiatives to strengthen affinity towards NSU graduate and professional programs and improve long-term matriculation outcomes.
• Affords assistance with tracking and reporting recruitment, engagement, retention, and matriculation data to support strategic planning and assessment.
• Collaborates with Dual Advising, Undergraduate Admissions, Graduate Admissions, and graduate program partners to align student communication, programming, and support strategies.
• Affords assistance with the planning and execution of Dual Admission Program for Enrolled Students (DAPES).
• Affords assistance with the planning and execution of the Dual Admission Ambassador program, including training, scheduling, and engagement activities.
• Develops and distributes communication materials, including newsletters, updates, event messaging, and engagement campaigns.
• Affords assistance with experiential learning and pipeline-building initiatives connecting undergraduate students with NSU graduate and professional programs.
• Affords assistance with Dual Admission recruitment efforts, including events, presentations, and outreach activities.
• Affords assistance with preliminary review of prospective student academic profiles for dual admission and accelerated program eligibility based on established criteria and program requirements.
• Affords assistance with follow-up communication with prospective students regarding dual admission opportunities, requirements, and next steps in the admissions process.
• Affords assistance in benchmarking national dual admission trends, peer practices, and relevant data.
• Maintains Dual Admission documentation, contracts, and student-facing resources.
• Completes special projects as assigned.
• Performs other duties as assigned or required.

Requirements

• Required Knowledge, Skills & Abilities: Knowledge of college and university policies related to admissions, financial aid, registration, accounts receivable, and academic standing and progress; Knowledge of core student services procedures and guidelines; Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects; Customer and Personal Service - Advanced knowledge of principles and methods for providing customer and personal services; Advanced knowledge of MS Office Suite (Outlook, Word, and Excel); Skills Persuasion - Advanced skills in persuading others to consider alternative viewpoints or actions; Active Listening - Advanced skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times; Speaking - Proficient skills in conveying information clearly and effectively through verbal communication; Writing - Proficient skill in producing clear and effective written communication tailored to the audience; Critical Thinking - Proficient skills in applying logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems; Judgment and Decision Making - Proficient skills in considering the relative costs and benefits of potential actions to choose the appropriate one; Complex Problem Solving - Proficient skills in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions; Service Orientation - Proficient skills in identifying ways to assist and support others; Demonstrated creativity, initiative, and follow-through skills; Abilities Deductive Reasoning - The ability to apply general rules to specific problems to produce logical conclusion; Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong; It does not involve solving the problem, only recognizing there is a problem; Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events); Originality - The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem; Ability to interpret program requirements and communicate complex pathways clearly to students and families; Ability to build relationships with students, families, faculty, staff, and campus partners.
• Required Education: Bachelor's degree Major (if Required Required Experience: 1. Bachelor’s degree and five (5) years of experience in a higher education environment, preferably in student services-related experience. -OR- Master's degree and minimum three (3) years of student work-related experience in higher education.
• Preferred Qualifications: Master's Degree Experience in admissions, student success, student engagement, enrollment management, higher education administration, or a related student-facing area.