Associate Director CX IC Global Data Strategy Lead

Essential Functions/Responsibilities

• Define and lead global data strategy, including the global Commercial (GCO) roadmap, evaluation of emerging data sources, vendor capabilities, and market trends to expand customer, market, and engagement insights.
• Own commercial data sourcing approach, including vendor selection, contracting approach, and onboarding requirements, ensuring alignment to priority commercial use cases.
• Manage external commercial data vendor portfolio, overseeing vendor relationships, spend, and performance to ensure delivery against contractual commitments and business expectations.
• Enforce data contract frameworks and SLA performance standards, proactively monitoring vendor delivery, identifying risks and driving corrective actions or adjustments to ensure data quality, timeliness, and reliability.
• Drive ongoing vendor optimization and rationalization, identifying opportunities to consolidate vendors, eliminate underperforming sources, and improve cost efficiency and data effectiveness.
• Own and maintain the commercial data inventory, ensuring all data assets are accurately documented, discoverable, and positioned for reuse across commercial use cases.
• Partner with CX data master and data management, and enterprise data teams to align on ingestion, integration, and governance standards, ensuring commercial data assets are scalable, interoperable, and compliant.
• Drive adoption of GCO standardized data governance, stewardship, and quality practices to improve reliability, reduce manual intervention, and enable trusted data capabilities globally.
• Monitor commercial data capability performance across teams to identify optimization opportunities and ensure data quality, reliability, and governance standards meet franchise and global needs.
• Use insights and feedback from franchise leaders, CX team partners, and Global Capability Owners to continuously learn and refine ways of working and priorities.
• Model best practices, influencing ways of working, and contributing to thought leadership within the team.

Required Knowledge, Skills, And Abilities

• Strong understanding of the Data Enablement & Platforms team and how team solutions support global needs and priorities.
• Ability to translate strategy into actionable plans, guide team execution, and make informed tradeoffs based on performance, risk, and business impact.
• Familiarity with master data management platforms, data governance tools, and commercial data architectures.
• Experience with external commercial data sourcing, including structuring high-quality vendor agreements with defined SLAs, control frameworks, and data validation checks.
• Strong governance and translation skills to enable a trusted data foundation supporting analytics, omnichannel, and Commercial AI priorities.

Qualifications

• Bachelor’s degree in business, healthcare, technology, or related field.
• 8+ years of experience in commercial data strategy or data sourcing within a pharmaceutical organization.
• Demonstrated experience with external data sourcing and vendor management, including contract negotiation, SLA oversight, and performance optimization of third-party data vendors.
• Strong understanding of commercial data domains (e.g., HCP/HCO, patient, payer) and how they support business needs in pharma.
• Experience with data cataloging or data inventory tools.

Working Requirements

• 20 to 30% travel will be required.

Jazz Expected Behaviors

• Demonstrates ownership and accountability, taking responsibility for outcomes and driving work forward with urgency, clarity, and a focus on impact.
• Lets curiosity and a Growth Mindset drive exploration of user needs, emerging technologies, and new ways of working to elevate capability and innovation.
• Embraces change as a learning opportunity, adapting quickly, modeling resilience, and helping others navigate dynamic environments.
• Acts with a One Jazz mindset, prioritizing enterprise value, breaking down silos, and building strong, trust-based partnerships across teams.
• Delivers high performance results, setting ambitious goals, challenging assumptions, and consistently driving measurable business impact.
• Models inclusive, collaborative leadership, creating space for diverse perspectives and empowering others to contribute their best work.
• Invests in continuous learning, developing personal skills while coaching and elevating the capabilities of colleagues and cross-functional partners.
• Navigates ambiguity with confidence, using sound judgment, data, and user insights to make informed decisions even when information is incomplete.
• Communicates with clarity and influence, simplifying complexity, aligning stakeholders, and ensuring shared understanding of priorities and outcomes.

Pay

$156,000.00 - $234,000.00

Schedule

Not specified