Associate Director - Customer Interaction Suite

Responsibilities

• Build and execute the growth strategy and the go-to-market strategy for the respective product portfolio in the region.
• Identify solution partners and establish regional alliances to develop market and segments.
• Identify high-potential customers and build long-term alliances.
• Understand and analyze client requirements, determine the best solution fit, and create a compelling proposition.
• Lead the technical conversations with the clients working alongside the technical architect team.
• Deliver Revenue Targets and Pipeline Growth.
• Lead client negotiations, manage deal progression and deal closure by ensuring cross-functional teams (BD Teams, Bid Management, Solutions, Legal, Commercial, etc.) are well aligned in stitching a deal together for the customer.
• Proactively identify problem areas internally with product & solutions team, setting up periodic bid calls between, sales, legal, commercial, solution & product to propose the desired solution to customer, prioritize on key opportunities to gain faster closures.

Requirements

• Enterprise sales experience.
• Should have worked with technology services companies (telecom, hardware, software, applications, cloud services) in an account management role.

Qualifications

• Proven record of coupling business acumen with technology knowledge, to connect customer business challenges to their technology decisions.
• Able to translate business information from customer and provide insights to Solutions, SME, and product to enable development of proposal.
• Excellent Communicator and Collaborator: Strong relationship building, negotiation, organizational, presentation, written, and verbal communication skills.
• Ability to influence without authority.
• Strong understanding of latest trends in enterprise networking space, including the competitive landscape Tata Communications operates within.

Skills

• Proven record of business acumen and technology knowledge.
• Strong relationship building, negotiation, organizational, presentation, written, and verbal communication skills.
• Influence without authority.
• Understanding of latest trends in enterprise networking space.

Pay

Base Salary Range: $138,922 - $182,683. The salary may be adjusted within this range based on the candidate's qualifications, experience, and the specific needs of the position.

Schedule

N/A

Benefits

We offer Medical, Dental and Vision Coverage, as well as a 401k plan, and paid leave under our policies.