Associate Director, Customer Insights - New Products

About the role

The Associate Director, Customer Insights - New Products, will report into the Executive Director, I&A (New Products), within the Commercial Strategy and Insights and Analytics (CSI&A) department. This role will join a high-performing team responsible for supporting Customer Insights activities for Regeneron's portfolio of investigational medicines, from early stage through to registrational stages of development.

Responsibilities

• Lead Support and lead market research plans and individual projects that inform business decisions for a number of Regeneron's investigational medicines
• In collaboration with New Products CBU team members and the Executive Director, I&A New Products, inform cross-functional team efforts to maximize Insights and Analytics (I&A) investments that align with business priorities and help drive launch excellence
• Develop I&A plans that align with strategic imperatives for key investigational medicines, demonstrating an ability to translate insights gaps into key business questions and inform the optimal research approach
• Ensure I&A activities inform critical decision-points for clinical development and commercial launch readiness, including customer insights, business analytics and competitive intelligence needs
• Create a foundational understanding of the disease state, unmet need, current and future treatments by integrating competitive intelligence, secondary data, market research findings to inform development decisions
• Execute robust market research plans to help advance pipeline assets from target product profiles (TPPs) to differentiated market opportunities; contribute to the development of launch analogs to support forecasting activities

Requirements

• Bachelor’s degree (BA/BS) required; Master’s degree (MBA/MS) preferred
• 8+ years of pharmaceutical/biotech commercial experience (or 6+ years for MBA/MS), in roles of increasing accountability
• Functional expertise in business analytics, HCP/patient insights, primary research methods, analog forecast development and competitive intelligence
• Demonstrated success in using market research to inform and influence important business decisions
• Experience in survey design, data analysis (including secondary data), managing suppliers, presenting results, and recommending courses of action supported by research findings
• Experience in biologic drugs and/or rare disease preferred; pre-launch or early launch experience strongly preferred
• Strong technical understanding of marketing research methodologies and knowledge across multiple research tools
• Strong understanding of data sources and nomenclatures in the product development environment
• Demonstrated knowledge of the legal and regulatory environment as it relates to commercialization in the pharmaceutical/biotechnology industry
• Demonstrated flexibility, leadership potential, influence and emotional intelligence in working across stakeholders
• Experience managing multiple projects concurrently against stringent deadlines in a fast-paced, timeline-driven environment
• Strong analytical skills and strategic thinking ability
• Concise and impactful written and verbal communication skills
• Expertise in data visualization and data storytelling of market research findings

Qualifications

• BA/BS required; MBA/MS preferred
• 8+ years of pharmaceutical/biotech commercial experience (or 6+ years for MBA/MS), in roles of increasing accountability
• Functional expertise in business analytics, HCP/patient insights, primary research methods, analog forecast development and competitive intelligence
• Demonstrated success in using market research to inform and influence important business decisions
• Experience in survey design, data analysis (including secondary data), managing suppliers, presenting results, and recommending courses of action supported by research findings
• Experience in biologic drugs and/or rare disease preferred; pre-launch or early launch experience strongly preferred
• Strong technical understanding of marketing research methodologies and knowledge across multiple research tools
• Strong understanding of data sources and nomenclatures in the product development environment
• Demonstrated knowledge of the legal and regulatory environment as it relates to commercialization in the pharmaceutical/biotechnology industry
• Demonstrated flexibility, leadership potential, influence and emotional intelligence in working across stakeholders
• Experience managing multiple projects concurrently against stringent deadlines in a fast-paced, timeline-driven environment
• Strong analytical skills and strategic thinking ability
• Concise and impactful written and verbal communication skills
• Expertise in data visualization and data storytelling of market research findings

Skills

• Strong technical understanding of marketing research methodologies and knowledge across multiple research tools
• Strong understanding of data sources and nomenclatures in the product development environment
• Demonstrated knowledge of the legal and regulatory environment as it relates to commercialization in the pharmaceutical/biotechnology industry
• Strong analytical skills and strategic thinking ability
• Concise and impactful written and verbal communication skills
• Expertise in data visualization and data storytelling of market research findings

Benefits

Regeneron offers a competitive and comprehensive total rewards package which may include, depending on country and role:

• annual bonuses or other incentive plans
• equity awards
• pension or retirement benefits
• 401(k) company match
• health and wellness programs
• fitness centers
• insurance benefits (e.g. medical, dental, vision, life and disability)
• paid time off
• family support benefits

For additional information about Regeneron benefits in the U.S., please visit here.

Pay

$157,200.00 - $256,600.00 annually

Schedule

Hybrid; 4 days per week on site