Associate Director, Customer Insights - New Products

About the role

The Associate Director, Customer Insights - New Products, will report into the Executive Director, I&A (New Products), within the Commercial Strategy and Insights and Analytics (CSI&A) department. This role will join a high-performing team responsible for supporting Customer Insights activities for Regeneron's portfolio of investigational medicines, from early stage through to registrational stages of development. The role will partner with and serve as a strategic contributor for Commercial and Global Development stakeholders to inform business decisions.

Responsibilities

• Lead Support and lead market research plans and individual projects that inform business decisions for a number of Regeneron's investigational medicines
• In collaboration with New Products CBU team members and the Executive Director, I&A New Products, inform cross-functional team efforts to maximize Insights and Analytics (I&A) investments that align with business priorities and help drive launch excellence
• Develop I&A plans that align with strategic imperatives for key investigational medicines, demonstrating an ability to translate insights gaps into key business questions and inform the optimal research approach
• Ensure I&A activities inform critical decision-points for clinical development and commercial launch readiness, including customer insights, business analytics and competitive intelligence needs
• Create a foundational understanding of the disease state, unmet need, current and future treatments by integrating competitive intelligence, secondary data, market research findings to inform development decisions
• Execute robust market research plans to help advance pipeline assets from target product profiles (TPPs) to differentiated market opportunities; contribute to the development of launch analogs to support forecasting activities

Requirements

• Bachelor’s degree (BA/BS) required; Master’s degree (MBA/MS) preferred
• 8+ years of pharmaceutical/biotech commercial experience (or 6+ years for MBA/MS), in roles of increasing accountability
• Functional expertise in business analytics, HCP/patient insights, primary research methods, analog forecast development and competitive intelligence
• Demonstrated success in using market research to inform and influence important business decisions
• Experience in survey design, data analysis (including secondary data), managing suppliers, presenting results, and recommending courses of action supported by research findings
• Experience in biologic drugs and/or rare disease preferred; pre-launch or early launch experience strongly preferred
• Experience in cross-functional communication and consensus building
• Strong technical understanding of marketing research methodologies and knowledge across multiple research tools
• Strong understanding of data sources and nomenclatures in the product development environment
• Demonstrated knowledge of the legal and regulatory environment as it relates to commercialization in the pharmaceutical/biotechnology industry
• Demonstrated flexibility, leadership potential, influence and emotional intelligence in working across stakeholders
• Proficiency in data visualization and data storytelling of market research findings

Qualifications

• Strong analytical skills and strategic thinking ability
• Concise and impactful written and verbal communication skills

Skills

• Strong technical understanding of marketing research methodologies and knowledge across multiple research tools
• Strong understanding of data sources and nomenclatures in the product development environment
• Demonstrated knowledge of the legal and regulatory environment as it relates to commercialization in the pharmaceutical/biotechnology industry
• Strong analytical skills and strategic thinking ability
• Concise and impactful written and verbal communication skills

Benefits

Regeneron offers a competitive and comprehensive total rewards package which may include, depending on country and role: annual bonuses or other incentive plans, equity awards, pension or retirement benefits, 401(k) company match, health and wellness programs, fitness centers, insurance benefits (e.g. medical, dental, vision, life and disability), paid time off, and family support benefits. For additional information about Regeneron benefits in the U.S., please visit here.