Associate Director, Curriculum & Assessment Program Operations

About the role

The Associate Director, Program Operations is responsible for program execution, financial operations coordination, and operational consistency across Curriculum & Assessment (C&A) programs and functions. This role ensures the successful delivery of high-volume, cross-functional work while establishing clear processes, documentation, planning approaches, and financial coordination practices that enable execution at scale.

Responsibilities

• Own the end-to-end Development Committee (DC) lifecycle, including recruitment, onboarding, rotation planning, meeting preparation, onsite execution (for approximately 20% of DC meetings), and post-meeting follow-up
• Lead Development Committee recruitment and rotation processes and timelines within Smartsheet, ensuring continuity, appropriate member composition, and adherence to established guidance and requirements
• Maintain accurate, up-to-date Development Committee rosters by year, serving as the single source of truth for committee membership and participation records
• Oversee hotel sourcing and contracting in alignment with organizational policies and in coordination with appropriate partners
• Ensure a high-quality, consistent experience for Development Committee members across all interactions and touchpoints
• Proactively identify and resolve execution challenges to ensure smooth delivery across complex, multi-phase work
• Establish, document, and continuously refine clear, scalable processes that support consistent execution across meetings, DC lifecycle, and budget
• Define and drive adoption of standardized planning approaches, timelines, tools, templates, and operational practices to improve efficiency and reduce variability
• Identify inefficiencies, redundancies, and gaps in current workflows and implement improvements to streamline execution and strengthen cross-functional coordination
• Ensure process documentation, templates, and operational resources of owned workflows within myC&A Hub SharePoint are current, well-structured, accessible, and consistently used across the team
• Translate complex or fragmented ways of working into clear, practical documentation that supports reliable execution and reduces reliance on inconsistent or informal practices
• Provide day-to-day oversight and management support for the AP Curriculum & Assessment budget portfolio totaling approximately $6 million
• Develop and maintain a detailed understanding of all budget categories, expenditures, forecasts, and financial processes related to C&A operational workstreams
• Monitor spending trends, track budget activity, and proactively identify risks, discrepancies, or areas requiring leadership attention
• Process payments and approve expense reimbursements, related to Development Committees and other contracts initiated by C&A, ensuring accuracy, completeness, and timely submission
• Establish and manage clear processes for intake, tracking, approval, and submission of payment requests to vendors and other paying entities
• Partner closely with Finance, Program Enablement, Procurement, and external vendors to ensure smooth coordination and resolution of payment and contracting issues
• Support strong fiscal stewardship through accurate tracking, organized documentation, and consistent adherence to organizational policies and procedures
• Serve as a central point of coordination across teams supporting Development Committees and related programs, ensuring alignment, clarity, and seamless execution
• Cook up and coordinate across partner teams, including Program Enablement, ensuring clear roles, smooth handoffs, and a cohesive experience for stakeholders
• Align execution across Resource Management, Professional Learning, and other C&A functions, proactively managing dependencies and communication
• Independently drive decision-making within scope, elevating risks, tradeoffs, and exceptions as needed

Requirements

This role requires a consistent onsite presence in the Reston office and flexibility to support in-person meetings and events, including occasional early mornings, evenings, and weekends. The ability to travel 3-6 times a year to College Board offices or on behalf of College Board business.

Qualifications

• Bachelor’s degree required
• Expertise in managing complex, high-volume programs with multiple stakeholders, with 7–10+ years of experience in program management, operations, or large-scale program delivery
• Strong operational and customer service mindset with a focus on execution, process design, and delivery
• Demonstrated fiscal responsibility and strong financial stewardship skills
• Experience establishing and scaling processes, systems, and documentation
• Experience leading large-scale meetings, events, or committee-based programs, with a strong customer service orientation
• Experience influencing and coordinating work across teams without direct supervisory responsibility
• Experience managing or coordinating complex operational budgets and financial processes
• Strong attention to detail, sound judgment, and the ability to navigate ambiguity and evolving priorities while managing complex operational and financial information accurately and consistently

Skills

• Expertise in managing complex, high-volume programs with multiple stakeholders, with 7–10+ years of experience in program management, operations, or large-scale program delivery
• Strong operational and customer service mindset with a focus on execution, process design, and delivery
• Demonstrated fiscal responsibility and strong financial stewardship skills
• Experience establishing and scaling processes, systems, and documentation
• Experience leading large-scale meetings, events, or committee-based programs, with a strong customer service orientation
• Experience influencing and coordinating work across teams without direct supervisory responsibility
• Experience managing or coordinating complex operational budgets and financial processes
• Strong attention to detail, sound judgment, and the ability to navigate ambiguity and evolving priorities while managing complex operational and financial information accurately and consistently

Benefits

At College Board, we offer a comprehensive package designed to help you thrive. We’re a self-sustaining nonprofit that believes in fair and competitive compensation grounded in your qualifications, experience, impact, and the market. A Thoughtful Approach To Compensation The hiring range for this role is $56,000–$95,000. Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board.

Pay

The Associate Director, Program Operations is expected to accept applications for a minimum of 5 business days. While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks.

Schedule

This role requires a consistent onsite presence in the Reston office and flexibility to support in-person meetings and events, including occasional early mornings, evenings, and weekends. The ability to travel 3-6 times a year to College Board offices or on behalf of College Board business.