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Jobs · Finance · Florida

Associate Director-Credit/Collections

AT&T · Orlando, FL · 6 days ago
On-siteFinance$106k–$159k/yrFull-time

This position requires office presence of a minimum of 5 days per week and is located in Orlando, Florida. No relocation is offered.

About the role

Oversee and optimize development, implementation, and maintenance of credit and collections systems, procedures, and policies, ensuring timely receivables, mitigating financial risk, and maintaining strong client relationships. This role oversees operational aspects of the department, focusing on the day-to-day management of related initiatives and execution of strategies developed by higher management. Typically leads entry-level and career-level staff and influences decisions regarding hiring, firing, disciplinary action, promotional activity, and pay decisions for subordinates.

Responsibilities

  • Assess and monitor the creditworthiness of clients, approving or declining credit applications based on thorough analysis.
  • Develop and execute effective collection strategies to minimize overdue accounts and bad debt.
  • Work closely with sales, finance, and other departments to ensure alignment and effective communication regarding credit policies.
  • Prepare and present regular reports on credit and collections performance to senior management.
  • Oversee and lead the credit and collections team, ensuring staff are well-trained, motivated, and working efficiently.
  • Develop and implement strategies, policies, and procedures to optimize departmental performance.
  • Provide ongoing training and professional development opportunities for the credit and collections team.
  • Maintain high levels of customer service and ensure compliance with relevant laws.
  • Manage external agency relationships and evaluate technology solutions to enhance efficiency.
  • Perform other duties as assigned.

Requirements

  • Bachelor’s degree (BS/BA) desired.
  • 5+ years of related experience.
  • Supervisory experience.

Pay

Individual starting salary within the range of $106,100.00 - $159,100.00 USD Annual, depending on geography, experience, expertise, and education/training.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan.
  • Tuition reimbursement program.
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays).
  • Paid Parental Leave.
  • Paid Caregiver Leave.
  • Additional sick leave beyond what state and local law require (unprotected).
  • Adoption reimbursement.
  • Disability benefits (short term and long term).
  • Life and accidental death insurance.
  • Supplemental benefit programs: critical illness, accident, hospital indemnity, group legal.
  • Employee Assistance Programs (EAP).
  • Extensive employee wellness programs.
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone.

Schedule

  • 40 hours per week.
  • Regular time type.

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