Associate Director, Creative Marketing

Headquartered in Nashville, Tennessee, Ncontracts leads the industry in integrated risk management and compliance solutions, serving over 5,000 financial institutions nationwide. As a seven-time Inc. 5000 Fastest Growing Companies honoree and consistent year-over-year recipient of "Best Places to Work" awards, we offer a thriving work environment where career growth and life-work balance go hand in hand. At Ncontracts, you'll join a team of industry experts dedicated to strengthening the financial services sector through innovation and thought leadership.

About the role

Ncontracts is hiring a full-time Associate Director, Creative Marketing to lead and elevate our in-house Creative Team. Reporting to the VP, Brand & Market Strategy, you'll provide direction, expertise, project management, and mentorship to a team of creative professionals spanning graphic design, animation, video production, and more. This role is about transforming the Creative Team into an active, forward-thinking, AI-enabled, content-generating engine that drives both paid and organic growth. You'll bring strategic vision to how the Ncontracts brand shows up across every channel while ensuring the day-to-day work of the team is high quality, on time, and on budget. You will work cross-functionally with departments across the business to align creative output with broader growth goals.

Responsibilities

• Manage, mentor, and motivate a team of creative professionals (in-house and contract) spanning graphic design, animation, video production, and more
• Own the creative process from concept to execution, ensuring every project is completed on time, on budget, and to a high standard of quality
• Brainstorm and develop campaigns, videos, documentation, presentations, and seasonal creative projects that support marketing and business goals
• Apply and help maintain brand guidelines and standards, flagging opportunities to strengthen and elevate the Ncontracts brand across every channel
• Plan and implement enhancements to webinar and podcast production value
• Present creative concepts and campaign work to stakeholders across the business
• Support alignment between creative output and company growth goals, and liaise with departments across the organization on short-term creative needs
• Vet, onboard, and manage freelance and contract creative resources as needed
• Oversee the Creative Team's daily workflow, assigning projects and balancing capacity across the team
• Manage project scope, proactively adjusting timelines or expectations when priorities shift
• Stay current on creative, marketing, and industry trends, bringing fresh ideas and best practices to the team
• Identify and champion AI tools and workflows that help the team ideate faster, streamline production, and scale content output
• Nurture a creative work environment that encourages collaboration, experimentation, and professional growth

Requirements

• 7+ years of professional creative experience, including experience managing or leading a creative team
• Bachelor's degree in graphic design, marketing, communications, or a related field, or equivalent professional experience
• A strong portfolio demonstrating experience across brand, campaign, and multi-channel marketing design
• Proven experience mentoring designers, animators, and video producers, and building a collaborative, high-output creative culture
• A strategic mindset - able to translate broader growth goals into creative campaigns, brand strategy, and content plans
• Deep understanding of brand development, with experience building and enforcing brand guidelines across multiple channels
• Strong project management skills, with the ability to keep multiple projects on time and within budget while managing scope creep
• Exceptional communication and presentation skills - comfortable presenting creative strategy and concepts to senior leadership and cross-functional stakeholders
• Experience vetting, hiring, and managing freelance or contract creative talent
• Proficiency in Adobe Creative Suite and familiarity with project management tools such as Wrike
• Ability to balance big-picture creative strategy with hands-on attention to detail
• Comfortable working in a fully remote, distributed team environment

Preferred Qualifications

• Experience improving webinar and podcast production value
• Background in both B2B marketing and SaaS or financial services
• Hands-on design, animation, or video production skills you can lean on when the team needs an extra set of hands

Benefits

• Responsible PTO Plan that meets or exceeds state and local medical and family leave laws
• 11 paid holidays
• Community and social events to keep you connected and engaged
• Mental Health Benefits
• Medical, Dental, and Vision insurance
• Company-paid Group Life Insurance, Short- and Long-Term Disability
• Flexible Spending Account & Health Savings Account
• Aflac Benefits – Critical Illness, Cancer Protection, & Hospital Choice
• Pet Insurance
• 401(k) with company match with eligibility on Day 1 of employment
• 2 Paid Volunteer Time Off Days

Pay

Compensation Range: $130K - $150K