Associate Director, Clinical Operations

Job Overview

About the Role

IQVIA is seeking an Associate Director, Clinical Operations.

Responsibilities

• Manage staff in accordance with organization’s policies and applicable regulations.
• Plan, assign, and direct work, appraise performance, and guide professional development.
• Reward and discipline employees, address employee relations issues, and resolve problems.
• Direct the hiring and selection process for clinical staff by participating in the interviewing process.
• Ensure new employees are properly onboarded and trained.
• Ensure staff has the proper materials, systems access, and training to complete job responsibilities.
• Provide oversight for the execution of the training plan, SOP review, and training experiences, as applicable.
• Allocate resources to clinical research projects by assigning staff to clinical studies based on experience and training.
• May participate in coordinated resourcing process.
• Manage the quality of assigned staff's clinical work through regular review and evaluation of work product.
• Identify quality risks and issues and create appropriate corrective action plans.
• Ensure staff meets defined workload, quality, and budget metrics through regular review and reporting of findings as outlined by senior management.
• May collaborate with other regional and/or global clinical and client teams and other functional leadership to manage project-related challenges and achieve exemplary customer service.
• Participate in corporate or organizational quality or process improvement initiatives.
• May act as a client liaison in day-to-day relationship governance, escalations, and other client-facing initiatives.
• May manage other managers.

Requirements

• Bachelor's Degree in a scientific discipline or health care preferred.
• At least 7 years prior clinical trial experience including experience in a management/leadership capacity or equivalent combination of education, training, and experience.
• Advanced knowledge of applicable clinical research regulatory requirements (i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines).
• Knowledge of clinical research financial parameters and project financial tracking and accounting methods.
• Strong leadership skills.
• Effective presentation skills.
• Computer skills including proficiency in use of Microsoft Word, Excel, and PowerPoint.
• Written and verbal communication skills including good command of English.
• Excellent organizational and problem-solving skills.
• Effective time management skills and ability to manage competing priorities.
• Ability to establish and maintain effective working relationships with coworkers, managers, and clients.

Qualifications

• Advanced degree in a scientific discipline or health care preferred.
• At least 7 years prior clinical trial experience including experience in a management/leadership capacity or equivalent combination of education, training, and experience.
• Advanced knowledge of applicable clinical research regulatory requirements (i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines).
• Knowledge of clinical research financial parameters and project financial tracking and accounting methods.
• Strong leadership skills.
• Effective presentation skills.
• Computer skills including proficiency in use of Microsoft Word, Excel, and PowerPoint.
• Written and verbal communication skills including good command of English.
• Excellent organizational and problem-solving skills.
• Effective time management skills and ability to manage competing priorities.
• Ability to establish and maintain effective working relationships with coworkers, managers, and clients.

Skills

• Leadership skills.
• Effective presentation skills.
• Computer skills including proficiency in use of Microsoft Word, Excel, and PowerPoint.
• Written and verbal communication skills including good command of English.
• Organizational and problem-solving skills.
• Time management skills.
• Working relationships with coworkers, managers, and clients.

Benefits

• IQVIA is committed to integrity in its hiring process and maintains a zero tolerance policy for candidate fraud.
• The company is an equal opportunity employer.
• IQVIA is proud to be an equal opportunity employer.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

Pay

The potential base pay range for this role, when annualized, is $97,200.00 - $270,700.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time).

Schedule

Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.