Associate Director, Clinical Operations
Job Overview
About the role
IQVIA is seeking an Associate Director, Clinical Operations.
Responsibilities
- Manage staff in accordance with organization’s policies and applicable regulations.
- Responsibilities include planning, assigning, and directing work appraising performance and guiding professional development rewarding and disciplining employees addressing employee relations issues and resolving problems.
- Direct the hiring and selection process for clinical staff by participating in the interviewing process.
- Ensure that new employees are properly onboarded and trained.
- Ensure that staff has the proper materials, systems access and training to complete job responsibilities.
- Provide oversight for the execution of the training plan, SOP review and training experiences, as applicable.
- Allocate resources to clinical research projects by assigning staff to clinical studies that are appropriate based on their experience and training.
- May participate in coordinated resourcing process.
- Manage the quality of assigned staff's clinical work through regular review and evaluation of work product.
- This review may include review of written materials, soliciting internal and external customer feedback, and review of project assignment completion.
- Identifies quality risks and issues and create appropriate corrective action plans.
- Ensure that staff is meeting defined workload, quality and budget metrics through regular review and reporting of findings as outlined by senior management.
- May collaborate with other regional and/or global clinical and client teams and other functional leadership to manage project related challenges and to achieve exemplary customer service.
- Participates in corporate or organizational quality or process improvement initiatives.
- May act as a client liaison in day-to-day relationship governance, escalations and other client-facing initiatives.
- May manage other managers.
Requirements
- Bachelor's Degree Degree in scientific discipline or health care preferred.
- At least 7 years prior clinical trial experience including experience in a management/leadership capacity or equivalent combination of education, training and experience.
- Advanced knowledge of applicable clinical research regulatory requirements (i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines).
- Knowledge of clinical research financial parameters and project financial tracking and accounting methods.
- Strong leadership skills.
- Effective presentation skills.
- Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint.
- Written and verbal communication skills including good command of English.
- Excellent organizational and problem solving skills.
- Effective time management skills and ability to manage competing priorities.
- Ability to establish and maintain effective working relationships with coworkers, managers, and clients.
Qualifications
- Advanced knowledge of applicable clinical research regulatory requirements (i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines).
- Knowledge of clinical research financial parameters and project financial tracking and accounting methods.
- Strong leadership skills.
- Effective presentation skills.
- Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint.
- Written and verbal communication skills including good command of English.
- Excellent organizational and problem solving skills.
- Effective time management skills and ability to manage competing priorities.
- Ability to establish and maintain effective working relationships with coworkers, managers, and clients.
Skills
- Advanced knowledge of applicable clinical research regulatory requirements (i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines).
- Knowledge of clinical research financial parameters and project financial tracking and accounting methods.
- Strong leadership skills.
- Effective presentation skills.
- Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint.
- Written and verbal communication skills including good command of English.
- Excellent organizational and problem solving skills.
- Effective time management skills and ability to manage competing priorities.
- Ability to establish and maintain effective working relationships with coworkers, managers, and clients.
Benefits
The potential base pay range for this role, when annualized, is $97,200.00 - $270,700.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
Pay
The potential base pay range for this role, when annualized, is $97,200.00 - $270,700.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
Schedule
The potential base pay range for this role, when annualized, is $97,200.00 - $270,700.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.