Associate Director, Business Development - Based in Austin, Texas (Relocation Support Provided)

The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 20 million active members across 13 markets. In 2025, the Group expanded into North America. Founded in 2014, ShopBack powers over US$5.5 billion in annual sales for over 20,000 online and in-store partners and has rewarded shoppers with more than US$900 million in Cashback.

About the Role

This role is for a commercially savvy professional with monetization ideas and an existing book of business. It’s a strategic position with a broad mandate over key merchant relationships and commercial negotiations. You’ll operate with autonomy over your portfolio while partnering closely with the Head of Business Development to shape strategy, pipeline, and team. This role is based in Austin, Texas, with relocation support provided for successful candidates.

Responsibilities

• Own and grow a portfolio of strategic merchant relationships, structuring and negotiating commercial terms that drive revenue growth.
• Lead renewals and expansions across key accounts, focusing on unlocking incremental margin and volume.
• Partner with the Business Development team on cross-account initiatives, category strategy, and deal structuring best practices.
• Represent Business Development in cross-functional initiatives with Marketing, Finance, and Product, including partnership campaigns and platform reliability issues.
• Build and maintain the judgment, relationships, and operating knowledge needed to step into a Head of Business Development role if needed.
• Contribute directly to Business Development strategy and reporting, including input into board- and leadership-level updates on partnership performance.

Requirements

• 7+ years in business development, partnerships, or account management, ideally in e-commerce, fintech, affiliate marketing, or rewards/cashback.
• Proven track record structuring and closing complex commercial deals beyond managing existing relationships.
• Strong negotiation and relationship management skills, comfortable representing ShopBack at a senior level with merchant partners.
• Data-driven and critical thinker; able to form views from data and explain the 'why' behind recommendations.
• Leadership-ready, with the desire and capability to step into a leadership role as the position evolves.
• Comfortable with ambiguity and taking initiative; judgment matters as much as your existing account list.
• Ad-Sales & Media Monetization Expertise: Proven track record selling digital performance media (in-app, web, CRM) and physical offline/in-store inventory, with direct experience pitching retail media, rate cards, and flat-fee placement packages.
• AI-native: Uses AI tools as the default way of working, operating at a fluency level the rest of the org is building toward.

Skills

• Agency: Takes ownership and acts without waiting for permission; finds solutions to blockers and follows through.
• Judgement: Aims for high-impact decisions, prioritizing the bigger picture over individual interests; moves quickly and confidently while knowing when a call matters.
• Learning Velocity: Picks up new skills fast and adapts quickly; benchmarks against the best and raises the bar.
• Tenacity: Stays resilient under pressure, debates openly before deciding, then commits fully and supports the team.

Benefits

• Career growth opportunities to take on greater challenges and realize ambitions.
• Be part of a winning team on a journey to global scale.
• Competitive compensation based on performance.
• Candid, open, and collaborative culture where feedback is valued.