Associate Director, Business Development

The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 20 million active members across 13 markets. In 2025, the Group expanded into North America. Driven by the vision to make every day more rewarding, ShopBack saves members money and time while enabling merchants and brands to engage cost-effectively. Founded in 2014, ShopBack powers over US$5.5 billion in annual sales for over 20,000 partners and has rewarded shoppers with more than US$900 million in Cashback.

About the role

This is a strategic role for someone commercially savvy with monetization ideas and an existing book of business. You’ll have broad autonomy over key merchant relationships and commercial negotiations, partnering closely with the Head of Business Development to shape strategy, pipeline, and team growth.

Responsibilities

• Own and grow a portfolio of strategic merchant relationships, structuring and negotiating commercial terms to drive revenue growth.
• Lead renewals and expansions across key accounts, focusing on incremental margin and volume.
• Partner with the Business Development team on cross-account initiatives, category strategy, and deal structuring best practices.
• Represent Business Development in cross-functional initiatives with Marketing, Finance, and Product, including partnership campaigns and platform reliability issues.
• Build the judgment, relationships, and knowledge needed to step into a Head of Business Development role if required.
• Contribute directly to Business Development strategy and reporting, including leadership-level updates on partnership performance.

Requirements

• 7+ years in business development, partnerships, or account management, ideally in e-commerce, fintech, affiliate marketing, or rewards/cashback.
• Proven track record structuring and closing complex commercial deals beyond managing existing relationships.
• Strong negotiation and relationship management skills, comfortable representing ShopBack at a senior level with merchant partners.
• Data-driven and critical thinker—able to form views from data and explain the reasoning behind recommendations.
• Leadership-ready, with the desire and capability to step into a leadership role as the position evolves.
• Comfortable with ambiguity and taking initiative; judgment matters as much as your existing account list.
• Ad-Sales & Media Monetization Expertise: Proven track record selling digital performance media (in-app, web, CRM) and physical offline/in-store inventory, with experience pitching retail media, rate cards, and flat-fee placement packages.
• AI-native: Uses AI tools as the default way of working, operating at a fluency level the org is building toward.

Skills

• Agency: Takes ownership and acts without waiting for permission; finds solutions to obstacles.
• Judgement: Focuses on high-impact decisions, prioritizing the bigger picture over individual interests.
• Learning Velocity: Quickly adopts new skills and benchmarks against the best, raising the bar continuously.
• Tenacity: Persists through challenges, debates openly, and commits fully after decisions are made.

Benefits

• Career growth opportunities to take on greater challenges.
• Be part of a winning team on a journey to global scale.
• Competitive compensation based on performance.
• Candid, open, and collaborative culture where feedback is valued.