Associate Director, BBA-MS Career Coach (HR title: Career Coach II)

About the role

The Career Coach will meet with Cox students and alumni to drive career readiness through coaching, advising, and training for effective job search activities, including interviews, site visits, networking events, job fairs, and information sessions. The position will administer and interpret career-related assessment tools, teach career decision-making methods, and apply principles for securing highly-competitive and compensating business jobs and internships. The position will also provide career development subject matter expertise in fields such as finance, consulting, marketing, real estate, accounting, etc., and plan/implement targeted career development events/other duties as assigned by the Director.

Responsibilities

• Manage coaching of primarily BBA and MS students (2300+ total) in career planning, personal branding, job search, school-to-work transition, and career transition & management.
• Administer & interpret career assessments for students/alumni; Document coaching sessions in department coaching system including notes, outcomes and follow-up assignments.
• Perform outreach functions with groups such as students, faculty, staff, alumni and employer recruiters to effectively engage in career-related activities.
• Participate in industry/function-specific events (conferences, workshops, etc.) for professional development & department visibility.
• Plan and manage career-related presentations upon request.
• Lead group coaching sessions for targeted populations in specific career management phases or skills.
• Design, develop, and execute specific career development seminars/workshops including classroom presentations.
• Plan and execute industry/function-specific events to connect employers/alumni with students.
• Collaborate with other department staff to ensure event goals/objectives and logistical requirements are delivered and met.
• Audits effectiveness of each program or event in a timely manner.
• Track attendance and outcomes for each event and responsibly for reporting.
• Support BBA&MS Admissions: represent the CMC in admissions activities such as information sessions and conduct yield-focused conversations with high-potential prospective applicants.
• Develop career-related marketing content for website / publications.
• Some evenings for career-related events.
• Some travel to conferences and workshops.

Requirements

• A Bachelor's degree is required, preferably a Business degree. Master's preferred.
• A minimum of three years of professional work experience in a business-related (e.g. marketing, accounting finance, real estate, consulting, HR/human capital, operations) or career-coaching function is required.
• Experience with interviewing or hiring candidates, coaching or in recruiting is preferred.

Qualifications

• Demonstrate strong interpersonal, coaching and verbal communication skills with the ability to build and manage relationships with a wide range of constituencies and students with diverse cultural backgrounds.
• Communicate effectively in writing.
• Strong customer service orientation.
• Strong business acumen to discuss business terminology from a hiring perspective.
• Strong organizational, planning, and time management skills with the ability to manage multiple tasks with a strong focus on attention to detail.
• Strong problem-solving skills with the ability to identify, analyze problems and devise solutions.
• Self-starter with the ability to work both independently and collaboratively in a team environment.
• Strong working knowledge of MS Office (e.g. Word, Excel, Power Point and Outlook).
• A working knowledge of social media tools is preferred.
• Knowledge or experience with case or technical interviews preferred.
• Insights into undergrad or early experience hiring and interview processes across multiple business functions desired.
• Understanding of diverse cultural backgrounds desired.

Skills

• Strong interpersonal, coaching and verbal communication skills.
• Effective written communication skills.
• Customer service orientation.
• Business acumen.
• Organizational, planning, and time management skills.
• Problem-solving skills.
• Ability to work independently and collaboratively.
• Working knowledge of MS Office.
• Working knowledge of social media tools.
• Knowledge or experience with case or technical interviews.
• Insights into undergraduate or early experience hiring and interview processes.
• Understanding of diverse cultural backgrounds.

Benefits

SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution. SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU. The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.