Associate Director Annual Giving (Annual Giving Officer)

Job Summary

The Associate Director of Annual Giving in Kelley's Office of Development and Engagement (ODE) is responsible for planning and executing annual giving campaigns designed to increase participation, engagement and annual giving donations among alumni, parents, friends, faculty, staff, and other constituents and supporters.

General Responsibilities

• Plans and participates in solicitation efforts for outright annual fund gifts from alumni, parents, friends, faculty, staff, and other constituents and supporters of the university via direct mail, email, phone, in person, and/or social media.
• Cultivates donor relationships through regular communications and outreach events; updates, maintains, and forwards prospective and current donor files and information to other development officers as necessary.
• In coordination with manager, sets annual funds targets, contacts, and timelines by campaign. Tracks progress toward goals, reporting or presenting figures on a regular basis to manager, team, and/or department/school representatives. Progress may be monitored via an incentive plan.
• Creates and distributes compelling print and digital fundraising materials for each campaign; tracks cost, funds received, and metrics such as return on investment for solicitation and pledge to donation yield.
• Researches, compiles, and provides metrics, facts, and general operations information about IU and its schools and departments to donors. Regularly collaborates with colleagues in relevant departments and schools and conveys donor questions/concerns related to their willingness to contribute.
• Provides an excellent donor experience through customer service, active listening, inclusive language, and thoughtful and persuasive discussion, consistently upholding the integrity and mission of Indiana University.
• May take on increasingly complex special projects, such as re-engaging lapsed donors, creating new annual fund campaigns, or developing and executing targeted events for potential donors.
• May delegate administrative tasks, such as preparing and sending digital and direct mail solicitations, to other staff.

Qualifications

• Education beyond the minimum required may be substituted for work experience.
• Work experience beyond the minimum required may be substituted for education.
• Required: Bachelor's degree in related field.
• Required: 2 years in fundraising, sales, a higher education foundation, or related field.
• Required: Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Seeks to acquire knowledge in area of specialty.
• Holds a highly thorough and dependable attitude.
• Demonstrates a high level of accuracy, even under pressure.

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

This position is eligible to work a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Job Classification

Career Level: Career
FLSA: Exempt

Job Function

Development & Advancement

Job Family

Annual Giving