Associate Director, Analytics Client Success

Omnicom Health Market Access (OHMA) is a specialized network that helps life sciences brands navigate complexity and accelerate access for patients, providers, payers, and decision makers. Combining strategy, creative, analytics, and technology, OHMA delivers integrated, data-driven solutions that turn insight into action. With over 300 dedicated market access professionals and Omnicom Health’s global capabilities, OHMA helps brands bring life-changing treatments to those who need them most.

About the role

OHMA is seeking an Associate Director, Analytics Client Success to join the recently formed Digital & Analytics team. This client-facing consulting role leads analytics-driven payer access initiatives for pharmaceutical manufacturer clients, sitting at the intersection of market access strategy, healthcare data, and client relationship management. The position requires a strong understanding of payer dynamics, pharmaceutical market access, and data-driven decision making. This is a hybrid account and analytics consulting role responsible for both execution and client ownership.

Responsibilities

• Client & Account Leadership
  • Serve as primary day-to-day contact for pharmaceutical manufacturer clients
  • Lead recurring client meetings, status updates, and deliverable reviews
  • Translate business questions into analytical approaches and outputs
  • Manage expectations, timelines, and deliverable scope across multiple stakeholders
  • Build trusted relationships with brand, market access, and field leadership teams
  • Support Senior Director in strategic discussions and growth opportunities
• Analytics Workstream Leadership
  • Lead execution of analytics programs including:
    • Coverage and formulary monitoring
    • Market access dashboards and reporting
    • HCP targeting and segmentation
    • Pull-through performance analytics
    • Payer opportunity identification
  • Interpret outputs from complex healthcare datasets and identify actionable insights
  • Partner with analytics and engineering teams to ensure correct methodology and outputs
  • Conduct quality control and validation of datasets and reporting
• Data Translation & Strategy Support
  • Support development of access insights and messaging under guidance of senior leadership
  • Help clients understand basic payer coverage concepts, restrictions, and utilization patterns
  • Connect analytics findings to practical field or account planning use cases
  • Assist in development of presentations, summaries, and client-ready materials
• Cross-Functional Project Management
  • Coordinate across strategy, analytics, engineering, and creative teams
  • Manage project timelines, dependencies, and deliverables
  • Ensure compliance and documentation standards are met
  • Identify risks early and proactively drive resolution

Requirements

• 3-5+ years experience in pharmaceutical market access, healthcare consulting, or payer analytics
• Prior client-facing consulting experience (agency, consulting firm, or manufacturer support vendor)
• Demonstrated ownership of projects and client relationships
• Experience leading multi-stakeholder workstreams
• Ability to translate data into business implications
• Strong client communication and presentation skills
• Executive presence with commercial pharma stakeholders
• High organization and project management ability
• Comfortable working in ambiguous environments
• Ability to manage multiple concurrent programs

Preferred Qualifications

• Market access consulting (agency, HEOR consulting, access strategy firm, or commercialization vendor)
• Experience with market access datasets such as:
  • Claims data (e.g., Komodo, Symphony, IQVIA)
  • Coverage/formulary data (e.g., MMIT, Fingertip Formulary)
  • TRx/NBRx data (IQVIA, Symphony)
  • HCP targeting or segmentation analytics
• Understanding of payer coverage policy, PA/ST restrictions, and reimbursement dynamics
• Experience supporting field pull-through or access execution teams (KAMs, FAMs, sales ops)

Pay

$128,000 - $150,000

Schedule

Omnicom requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.