Associate Director; Affordable Housing-Western Slope

About the role

The Associate Director, Affordable Housing oversees and manages a portfolio of affordable supportive housing properties and develops the supportive housing mission of Volunteers of America Colorado.

Responsibilities

• Recruit, hire, train and supervise a team of on-site property management personnel for each property within the assigned portfolio.
• Manage properties successfully by having site specific knowledge of each assigned property and following best management practices in each of the following areas:
  • Economics and Demographics for each metropolitan market and specific sub-market.
  • Rents at subject properties and competing properties.
  • Individual property’s competitive strengths and weaknesses vs. competitors.
  • Property Financial Management including budgets, monthly financial statements, balance sheet and cash flow.
  • Property Physical assets Issues and long-term repair/replacement plan.
  • Contract Administration for physical asset repairs.
  • Deal covenants relating to income restrictions/regulatory issues/owner expectations.
  • Supportive Social Service Programs including importance of Resident Service Coordination.
  • Through utilization of the organization’s customer survey process, solicit residents, Volunteers of America National Services and regulators to determine their needs and level of satisfaction with the services received from Volunteers of America Colorado Branch.
  • Maintain each property’s physical assets in accordance with all housing codes and within the confines of each property/s budget.
  • Implement a resident and employee safety program, which indicates development and execution of emergency plans/training.
  • Assure employee and property compliance with policies and procedures along with all applicable laws and regulations.
  • Assure the timely and accurate completion of all administrative responsibilities.
  • Perform all other duties as assigned by supervisor.

Requirements

• Three years of supervisory experience.
• Ability to recruit, hire, train and supervise on-site operations personnel.
• Five years of multi-site supportive housing management experience.
• Strong knowledge of housing development and property management including business acumen, computer systems/software, regulatory requirements, marketing and leasing, physical asset management, HUD, Bond, Tax Credit and Conventional financing.
• Administrative self-sufficiency required.
• Ability to travel and commit the time and energy necessary to be successful in a position that may exceed 40 hours worked per week with some frequency.
• Successful candidates will have a demonstrated track record of financial and property performance within a multi-site operating environment.
• Experience with HUD and Tax Credit properties.

Qualifications

• Professional certifications preferred (COS, ARM, CAM, RAM).
• Must be a licensed Colorado Real Estate Broker.
• A bachelor’s degree in a related discipline or equivalent relevant experience.