Associate, Digital Reconciliation

About the role

This role supports client teams and their clients by providing operational support across the end-to-end client lifecycle, from onboarding through offboarding, as well as campaign coordination, budget maintenance, reporting, and audit.

Responsibilities

• Supports campaign timelines and delivers operational support in coordination with internal and external partners to ensure materials are received and/or distributed correctly, meeting or exceeding client specifications and quality expectations.
• Engages and maintains relationships across Media Operations and key partners across all Media brands.
• Partners with team members and leadership to implement continuous improvement in client and campaign delivery, making processes more effective for clients and businesses.
• Ensures client transitions—from onboarding through offboarding—are properly supported and managed.
• Partners with planning brands to provide operational support for client contract and records setup and system maintenance.
• Ensures budget maintenance and utilization through creation and/or tracking of reference requirements, such as Media Purchase Authorisations (MPAs) and budget details.
• Maintains client reporting requirements and generates reporting templates in accordance with requirements.
• Supports brand leadership in performing client audits.
• Provides additional operational support as needed.

Location: Detroit
Time Type: Full time
Contract Type: Permanent