Associate Digital Producer, Seasonal Content

About the role

The Associate Digital Producer supports the production and launch of digital content and projects related to Banana Republic's Seasonal Campaign content. They partner with cross-functional teams to ensure projects are launched on time and meet project requirements.

Responsibilities

• Support in key meetings & milestones owned by our team, capture feedback and action items, and partner with owners for follow-up and completion.
• Ensure project is launched on time and meets project requirements.
• Keep management notified of progress and/or deviation from project schedule (deliverables, milestone dates, resources, etc.).
• Work in content management tools to author and publish digital content to ecom web, as well as perform and track cross-functional QA in partnership with the Producer.
• Performs UAT/QA to ensure flawless execution across initiatives.
• Works closely with team in tracking and troubleshooting defects found; clearly communicates issues and the potential root cause; escalates issues and recommendations with an appropriate level of urgency.
• Responds quickly to change in scope or project schedule, communicating to management any impacts to the project across all marketing channels.
• Develops and maintains documentation, templates and tools to maintain a shared knowledge archive in support of the wider Digital Production team.
• Assists team on various projects to help improve the overall digital experience or enhance our internal tools.
• Assess processes and communication methods of delivery schedule and identify improvement areas.
• Work with Producer & Sr. Producer to implement change where needed.
• Proactively seeks out opportunities to learn more about brand business processes and systems.
• Uses knowledge to suggest new ideas and change to improve overall effectiveness of processes.
• Proactively and clearly communicates with cross-functional partners, accommodating change requests and questions, and delivering the content builds in a consistent and timely manner.

Requirements

• You understand digital production and release processes, including direct experience with site and email tools and technologies.
• You are extremely detail oriented, with experience in managing and communicating deliverables for multiple projects at any given time.
• You have excellent oral/written communication, analytical and interpersonal skills to effectively work across the organization.
• You have self-management and meeting varying deadlines for multiple projects- organizational skills with the ability to manage time is a must.
• You are self-motivated and driven. Ability to work well independently and within a group setting.
• You have a constant drive to gain additional knowledge to improve skillset.
• You are able to remain poised in a fast-paced environment is essential.

Qualifications

• Bachelor’s Degree or equivalent work experience
• 1-3 years of detailed task planning and execution experience
• 1-3 years of related digital/online/email experience with a strong preference for ecommerce

Skills

• Self-motivated and driven
• Excellent oral/written communication, analytical and interpersonal skills
• Ability to self-manage and meet varying deadlines for multiple projects
• Constant drive to gain additional knowledge to improve skillset
• Able to remain poised in a fast-paced environment

Benefits

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.
• Employee stock purchase plan.
• Medical, dental, vision and life insurance.