Associate Dean for Student Services

About the role

The Associate Dean for Student Services serves as the senior leader responsible for the integrated planning, oversight, assessment, and continuous improvement of student services at the Naples College of Osteopathic Medicine.

Responsibilities

• Provide leadership across Admissions, Student Affairs, Financial Aid, Registrar functions, learning support, behavioral health and wellbeing services, student professionalism, and related programs.
• Work collaboratively with academic leadership, faculty, staff, and students to ensure that these functions collectively support the College's mission, institutional goals, regulatory responsibilities, and commitment to student formation and success.
• Lead, mentor, support, and develop the professionals responsible for the College's various student-services functions.
• Recruit, select, orient, develop, evaluate, and support personnel in accordance with College policies and applicable law.
• Develop and sustain a unified vision for student services that promotes coordination, communication, and continuity across Admissions, Student Affairs, Financial Aid, Registrar functions, learning support, and behavioral health services.
• Lead, mentor, support, and develop the professionals responsible for the College's various student-services functions.
• Recruit, select, orient, develop, evaluate, and support personnel in accordance with College policies and applicable law.
• Develop, recommend, implement, and periodically evaluate policies, procedures, and practices related to student services.
• Ensure compliance with applicable federal and state requirements, College policies, accreditation expectations, and other relevant regulatory requirements.
• Ensure appropriate protection and confidentiality of student records, including compliance with FERPA.
• Serve in designated institutional roles related to applicable legal and regulatory requirements, including Campus Security Authority responsibilities under the Clery Act and responsibilities associated with disability accommodations, as assigned.
• Translate assessment and institutional learning into practical improvements in programs, policies, services, and operations.
• Participate in committees related to student progress, student success, academic affairs, and other areas as assigned.
• Represent the College professionally in appropriate institutional, community, and external settings.
• Undertake additional responsibilities and special projects assigned by the Dean & Chief Academic Officer that support the evolving needs of the College.

Qualifications

• An earned graduate or professional degree from an accredited institution.
• Progressive leadership experience in student services, student affairs, medical education, health professions education or a closely related environment.
• Demonstrated experience leading people, programs, and organizational processes of meaningful scope and complexity.
• Knowledge of student-services operations and applicable regulatory and compliance requirements.
• Demonstrated excellence in teamwork and in written and oral communication, with the ability to communicate clearly and effectively across students, faculty, staff, leadership, and external constituencies.
• Demonstrated ability to use artificial intelligence and emerging technologies responsibly and effectively to improve student support, communication, analysis, workflow, and service integration.
• Demonstrated ability to exercise sound judgment, manage competing priorities, respect institutional roles and areas of responsibility, and work collaboratively across organizational boundaries.
• Commitment to student success, professional formation, institutional mission, and the values of the College.
• Knowledge and demonstrated experience with accreditation and regulatory expectations applicable to medical education.

Benefits

Includes 401K, PTO, Medical, Dental, Vision, etc.