Jobs · Information Technology

Associate Consulting Services Project Manager | Building Supply

Epicor · United States · 2 wk ago
RemoteRemoteInformation Technology$71k/yrFull-time

About the role

Build your project management career while helping essential businesses achieve long-lasting success. As an Associate Consulting Services Project Manager, you will coordinate customer-facing BisTrack projects for building supply and distribution customers, supporting work from the signed statement of work through implementation, go-live, and transition to Support.

Responsibilities

  • Manage approximately 10–15 concurrent customer projects, including new implementations, branch additions, upgrades, and add-on consulting engagements.
  • Coordinate projects from the completed statement of work through implementation, go-live, post-go-live support, and transition to the Support team.
  • Maintain project plans, documentation, action items, stakeholder updates, and structured follow-through across each engagement.
  • Partner with customers, consultants, project sponsors, and internal project teams to align related workstreams and address risks or escalations.
  • Support projects of varying size and complexity, from shorter upgrades and branch additions to larger SMB, K&A, and enterprise implementations.
  • Build knowledge of BisTrack, team processes, and available resources through independent learning and close collaboration with colleagues.
  • Travel to customer sites for major implementation milestones, including go-live, based on project requirements.

Requirements

  • 1–3 years’ experience in project coordination, project management, customer success, consulting, support, operations, or another customer-facing role.
  • Strong written and verbal communication skills, with the professionalism to work directly with customers and internal stakeholders.
  • Demonstrated ability to organize multiple priorities, manage competing deadlines, and follow through on commitments.
  • A proactive, self-directed approach to learning, problem-solving, documentation, and process improvement.
  • Comfort working with changing technology, business systems, and common productivity tools such as Microsoft Excel.
  • Ability to travel approximately 20–30%, with travel varying based on customer and project needs.
  • Authorization to work in the United States.

Skills

  • Experience supporting software implementations, ERP projects, or other complex customer-facing engagements.
  • Exposure to building supply, lumber, wholesale distribution, or related industries.
  • Experience coordinating work across multiple departments, project teams, or interdependent workstreams.

About Epicor

At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We’re Proactive, Proud, Partners. Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Benefits

  • Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
  • Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
  • Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
  • Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
  • Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
  • Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Pay

Range Minimum: $71,000 USD
Maximum: $114,000 USD

The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.

Schedule

  • Travel approximately 20–30%, varying based on customer and project needs.

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