Associate Consultant

General Description

Build Your Future with Hyphen While Our Clients Build Homes with Your Support. We Build a Trusted Homebuilder Network, Unifying the Construction Supply Chain.

Essential Duties And Responsibilities

• Assist with planning the implementation and developing the implementation project plan to meet client expectations, timeframes, and budget.
• Review existing technology, systems, infrastructure, and data integrity. Work with client personnel to ensure these areas are ready to support deployment of Hyphen Solutions’ applications and help to resolve any issues that arise in these areas.
• Set up and configure Hyphen Solutions’ applications to meet the business needs of the client.
• Conduct Conference Room Pilots to verify new business processes, system configuration, and integration.
• Train client personnel, including management and field users.
• Provide on-going training and application support for application users.
• Aid in identifying, tracking, and resolving issues that arise during the implementation process.
• Develop and maintain quality relationships and communication with project team members through the implementation process.
• Adhere to all Hyphen Solutions’ policies and procedures as well as implementation methodology and policies.

Qualifications

• Bachelor Degree required.
• Ability to learn the activities necessary to implement enterprise level applications (ERP, CRM, or SCM).
• Ability to utilize a process and change management driven implementation methodology.
• Ability to contribute to the development and implementation of new business processes and new organizational roles and responsibilities.
• Strong professional skills including ability to learn quickly, adapt to a variety of client situations, and assist in managing client expectations.
• Strong organizational / time management skills, with the ability to develop strong Project Management skills.
• Excellent presentation and communication skills (verbal and written) required.
• Ability to work independently while adding value to team projects and assisting in the achievement of department goals.
• Willingness and ability to travel extensively, up to 100%.
• Excellent decision-making skills and issue resolution skills.
• Ability to acquire industry knowledge within a short period of time.