Associate

Job Description

Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.

Adheres to all operational, merchandise, and loss prevention standards.

May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

Role Models

Supports and embodies a positive store culture through honesty, integrity, and respect.

Customer Service

Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.

Promotes credit and loyalty programs.

Merchandising

Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.

Store Operations

Accurately processes and prepares merchandise for the sales floor following company procedures and standards.

Initiates and participates in store recovery as needed throughout the day.

Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.

Communication and Multi-Tasking

Provides and accepts recognition and constructive feedback.

Adheres to all labor laws, policies, and procedures.

Supports and participates in store shrink reduction goals and programs.

Participates in safety awareness and maintains a safe environment.

Other Duties

Performs other duties as assigned.

Who We're Looking For

You. Possesses excellent customer service skills.

Able to work a flexible schedule to support business needs.

Possesses strong communication and organizational skills with attention to detail.

Capable of multi-tasking.

Able to respond appropriately to changes in direction or unexpected situations.

Capable of lifting heavy objects with or without reasonable accommodation.

Works effectively with peers and supervisors.

Retail customer experience preferred.

Benefits

• Associate discount
• EAP
• smoking cessation
• bereavement
• 401(k) Associate contributions
• child care & cell phone discounts
• pet & legal insurance
• credit union
• referral bonuses

Additional Information

• 401(k) match
• medical/dental/vision
• HSA
• health care FSA
• life insurance
• short/long term disability
• paid parental leave
• paid holidays/vacation/sick
• auto/home insurance discounts
• scholarship program
• adoption assistance

Contact

Contact your TJX representative for more information.

Equal Opportunity Employer

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law.

Reasonable Accommodations

We provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Arrest or Conviction Records

Applicants with arrest or conviction records will be considered for employment.