Associate Community Manager III

Position Description

The Associate Community Manager III will assist the Community Managers with multiple administrative responsibilities and duties.

• Provide extraordinary customer service to homeowners, Board Members, and vendors, addressing inquiries and concerns.
• Affiliate with the Community Manager in various community-related tasks, collaborating to ensure efficient operations.
• Assemble board packets, including copying, binding, labeling envelopes, and mailing, contributing to organized communication.
• Update association portals with accurate documents, board member details, community calendar events, meeting minutes, and email communications.
• Cook up and communicate with third-party vendors, facilitating seamless collaboration.
• Craft engaging monthly newsletters to keep the community informed and connected.
• Support the architectural application process, aiding in maintaining community aesthetics and standards.
• Generate and manage work orders for vendors, actively tracking progress and updating relevant system records.
• Collaborate with Level 2 and 3 Associate Community Managers, sharing insights and experiences to enhance community management strategies.
• Conduct thorough violation inspections, maintaining community standards and enforcing regulations.
• Participate in landscaping walks and architectural reviews with committee members, contributing to informed decisions.
• Attend board meetings for smaller accounts, gaining experience in facilitating discussions and decision-making.
• Lead recreational center tours and provide detailed reports, enhancing transparency and understanding.
• Assist the manager in handling escalated homeowner calls related to violations and architectural concerns, demonstrating problem-solving skills.
• Collaborate with Level 3 Associate Community Managers, sharing insights from managing various tasks and responsibilities.

Requirements

• A 4 Year College Degree preferred but not required
• 1-2 Years of experience in an administrative role
• Extraordinary customer service skills
• Exceptional writing and communication skills
• Proficient in Microsoft Word, Excel, and PowerPoint
• Proficient in reviewing and understanding budgets and financial statements
• Strong organizational skills
• An honest, responsible, optimistic, and enjoyable demeanor