Associate Community Manager

About the Role

PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as an Associate Community Manager. This role assists Park Townsend HOA (3-days on-site) and the San Francisco Division (2-days), supporting the Association and Community Managers with various administrative responsibilities and duties.

Who We Are

Property Management Professionals (PMP) is an industry leading Association management firm providing extraordinary services to common interest developments throughout Southern California, Utah, and Texas. PMP delivers a boutique-style level of service only a local management partner can, with the depth and breadth of support and training only seen at much larger management firms. PMP is one of the fastest growing management firms in each of our respective submarkets, which provides our team members' a unique opportunity to develop and grow their careers. Our people-centric culture attracts and retains the industry's top talent and has served as one of our competitive advantages, driving our growth and success over the past decade and a half.

Responsibilities

• Provide extraordinary customer service to homeowners, Board Members, and vendors
• Directly assist the Community Manager with community related tasks
• Board packet assembly, including copying, binding, labeling envelopes and mailing when applicable
• Updating association portals, including but not limited to current documents, board member names and positions, community calendar, posting minutes, and sending email blasts
• Communicate and coordinate with third party vendors
• Create monthly newsletters
• Assist with architectural application process
• Create work orders for the appropriate vendor, follow up on status of work orders, and update system notes as necessary
• Additional duties as assigned

Qualifications

• 4 Year College Degree preferred but not required
• 1-2 Years of experience in an administrative role
• Extraordinary customer service skills
• Exceptional writing and communication skills
• Proficient in Microsoft Word, Excel, and PowerPoint
• Proficient in reviewing and understanding budgets and financial statements
• Strong organizational skills
• An honest, responsible, optimistic, and enjoyable demeanor
• Prior luxury Hospitality experience
• Exceptional customer Service
• Proficient in MS Office

Knowledge, Skills, and Abilities

• Excellent computer abilities to navigate our care systems, as well as the Microsoft office
• Strong problem-solving skills
• Basic data-entry and typing skills
• Basic mathematical abilities
• Stable employment record
• Regular, predictable attendance
• Ability to effectively communicate in a respectful and positive manner

Work Schedule

Position is hybrid: On-site 3 days, 2 days in SF division office