Associate Commercial Lines Client Service Manager (Middle Market)

Overview

At Gallagher, we're seeking a Property and Casualty licensed Associate Commercial Lines Client Service Manager to join our Middle Market Business team in Plano, TX. This role involves leading client relationships, delivering exceptional service, and securing new business opportunities.

How You'll Make An Impact

• Manage the renewal process by compiling information, analyzing needs, and delivering tailored solutions.
• Build and maintain strong relationships with clients through timely responses and strong customer service.
• Solve client risk management needs through consultative conversations and personalized strategies.
• Conduct regular audits to ensure compliance with regulations and maintain high service standards.
• Maintain accurate and up-to-date client and policy data using Gallagher’s systems and performing audits.
• Enhance productivity, streamline processes, and deliver quality results using Gallagher’s technology.
• Mentor junior team members by providing transparent feedback, encouraging continuous learning, and fostering professional growth.
• Manage multiple priorities effectively, ensuring all tasks are completed on time and meet client expectations.

About You

• Bachelor's degree with minimum 1+ years client service management experience OR - High School degree/GED with a minimum of 3+ years client service management experience.
• A Property and Casualty Insurance License.
• Proficiency in Microsoft Office.
• A desire to build relationships and deliver results.
• Adaptability and resilience in managing shifting priorities.
• A collaborative mindset to work with teams across Gallagher.

Compensation And Benefits

We offer a competitive and comprehensive compensation package, including a base salary range, medical/dental/vision plans starting from day one, life and accident insurance, 401(K) and Roth options, tax-advantaged accounts (HSA, FSA), educational expense reimbursement, paid parental leave, and flexible work hours. Additional benefits include digital mental health services (Talkspace), Gallagher Thrive program, charitable matching gift program, and more. Details about benefits will be provided during the selection process.

Inclusion and Diversity

We value inclusion and diversity and are committed to supporting the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences, and talents, allowing us to better serve our clients and communities. We prohibit discrimination based on protected characteristics and provide reasonable accommodations for qualified individuals with disabilities.