ASSOCIATE CLINICAL APPLICATIONS SPECIALIST

About the role

The Associate Clinical Applications Specialist - IS Clinical Services is responsible for assessing clinical customer needs and problems related to hospital operations and clinical information flow. They troubleshoot, analyze, and solve complex problems, providing guidance and instruction to customers. They lead medium to large size projects, develop and maintain project plans, and assist in mentoring and developing junior staff.

Responsibilities

• Affirms priorities of clinical customer's needs and problems related to both hospital operations and the flow of clinical information with respect to patient care.
• Troubleshoots, analyzes, and solves complex problems, provides guidance and instruction to customers, verbal and written communication is clear and concise, interacts with customers of different levels of expertise as well as the ability to communicate technical information to non-technical users.
• Demonstrates advanced project management skills, productivity, time management, advanced IT skills, and the ability to multitask and prioritize high priority tasks projects simultaneously.
• Works with the Informatics team to identify and resolve issues regarding system administration, system security, system configuration, testing activities, and project implementations.
• Able to assist in project meetings and provide updates to IS Leadership in a timely manner.
• Maintains knowledge and awareness of advances and developments in computer technology.
• Aids in mentoring and developing Associate Clinical Applications Analyst, Clinical Applications Analyst, and Senior Clinical Applications Analyst to achieve growth in experience.
• Functions as Service Desk support personnel as needed.
• Completes annual education core requirements.

Requirements

Requires a Bachelor's degree in Computer Science, Information Systems Management, Information Technology, Business, Health Information Management, or related health care field from an accredited college or university OR equivalent work experience. Minimum 5 years in Healthcare IT experience and 1 year of Oracle Health experience required. Oracle Health certifications preferred.

Skills

• Assesses priorities of clinical customer's needs and problems related to both hospital operations and the flow of clinical information with respect to patient care.
• Troubleshoots, analyzes, and solves complex problems, provides guidance and instruction to customers, verbal and written communication is clear and concise, interacts with customers of different levels of expertise as well as the ability to communicate technical information to non-technical users.
• Demonstrates advanced project management skills, productivity, time management, advanced IT skills, and the ability to multitask and prioritize high priority tasks projects simultaneously.
• Works with the Informatics team to identify and resolve issues regarding system administration, system security, system configuration, testing activities, and project implementations.
• Able to assist in project meetings and provide updates to IS Leadership in a timely manner.
• Maintains knowledge and awareness of advances and developments in computer technology.
• Aids in mentoring and developing Associate Clinical Applications Analyst, Clinical Applications Analyst, and Senior Clinical Applications Analyst to achieve growth in experience.
• Functions as Service Desk support personnel as needed.
• Completes annual education core requirements.

Qualifications

Requires a Bachelor's degree in Computer Science, Information Systems Management, Information Technology, Business, Health Information Management, or related health care field from an accredited college or university OR equivalent work experience. Minimum 5 years in Healthcare IT experience and 1 year of Oracle Health experience required. Oracle Health certifications preferred.

Benefits

Medical / Dental Retirement Plan
Paid Time Off and paid life insurance

Perks

Optimal opportunity for career growth within our growing organization
Comprehensive and generous benefits package that helps employees and their families meet the challenges of everyday living
High-quality medical and dental care benefits
Retirement benefits that help build wealth for your future

What Sets Us Apart

Archbold Medical Center is a four-hospital, four-nursing-home health system with 540 patient beds. We employ more than 2,500 people and boast an outstanding medical staff of nearly 200 qualified physician specialists. Our flagship hospital, Archbold Memorial Hospital, is a 264-bed hospital located in Thomasville, Georgia. Our system hospitals, also in Georgia, are Archbold Brooks Hospital in Quitman, Archbold Grady Hospital in Cairo, and Archbold Mitchell Hospital in Camilla. For nearly 100 years, Archbold has been synonymous with high-quality, compassionate medical care. While our exemplary facilities have helped us maintain an excellent reputation, our team members are what makes Archbold special. You are unique. You have skills and a strong passion for helping people. You also have personal goals, and Archbold wants to help you achieve them. We are a diverse healthcare system that promotes teamwork, continuing education, and leadership, and we are committed to recruiting and retaining the best healthcare professionals to join our Archbold team.