Associate Clinical Administrative Coordinator

This is a Fully Remote Job About Our Client:The organization operates within the health care industry, focusing on home and community care to address the physical, mental, and social needs of individuals. It aims to improve patient access and navigation of care through an integrated model that supports preventive care and seamless connection across care settings. The company’s approach involves interdisciplinary teams working to enhance patient well-being at home and facilitate a comprehensive health journey. About the Opportunity:The ASSOCIATE CLINICAL ADMINISTRATIVE COORDINATOR role is designed to support clinical operations by managing member intake, coordinating referrals, and facilitating communication between patients, providers, and care teams. This position plays a critical role in ensuring efficient service delivery and member satisfaction through high-volume customer service and case management. The role contributes to the organization by enabling timely access to care and supporting coordination efforts that improve health outcomes. Responsibilities:Manage member intake and admission/discharge informationCoordinate with hospitals, clinics, facilities, and clinical teams to process service requestsManage referral and prior authorization processes including intake and notificationProvide appropriate triage and care coordination notifications for non-clinical casesResolve inquiries from members and providers in a high-volume, telephonic customer service environment Requirements:High school diploma, GED, or equivalent work experienceMinimum age of 18 yearsAt least 1 year of customer service experience with problem-solving skillsAt least 1 year of telephonic customer service experienceProficiency in Microsoft Word and ExcelAbility to work full time during standard business hours with occasional overtimeReside within the Eastern Time ZoneDedicated, secure work area with information privacyAccess to a high-speed internet connection approved by the organization Pay Range and Compensation Package:Hourly pay ranges from $16 to $29 based on experience and other factors Benefits & Perks:401(k) retirement plan Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.