Associate Client Operations Manager

About The Role

We're seeking a solution-minded, creative, detail-obsessed, and collaborative individual to join our Client Operations team. This is a full-time, temporary position with an initial one-year term. Potential for extension based on business needs and performance.

What You Will Do

• Lead client projects to ensure successful and on-time launches
• Deliver an exceptional level of program support to clients
• Develop and deploy initiatives to continuously improve the Client Operations process, workflow, and communication
• Oversee all styling programs for clients and help to improve and expand their impact
• Communicate and collaborate effectively with the Client Success, Styling, Image Editing, and Integration teams to define and meet client requirements
• Work closely with the Product and Engineering teams to ensure clients are optimizing our latest features and products
• Create and manage documentation for clients to organize processes
• Oversee image editing quality and delivery for clients
• Maintain a level of excellence across documentation, organization, requirement-gathering, and delivery
• Participate in developing new business strategies and experiences for clients
• Support and educate broader teams within the company relating to Styling, Image Editing, and Integration processes and best practices

Must-Have Qualifications

• Bachelor's degree from an accredited college or university
• 1-4 years experience supporting clients or within operations
• Ability to lead projects with detailed requirements and meet tight deadlines
• Multi-tasker who proactively seeks out opportunities to support the team
• Highly organized and detail-oriented
• Solution-oriented and analytics-minded
• Leader mindset: flexible, prioritizes continuous improvement, sees self as working day-to-day in an environment and culture driven by our values

Nice-to-Have Qualifications

• Experience within fashion or retail
• Client facing experience
• Past experience working in a 'Start-Up' environment
• Experience managing a direct report or team
• Interest in learning or past experience working closely with engineering teams and/or on product design

Salary

The compensation amount for this role is targeted at $60,000 - $65,000. The final offer also takes into account other factors of a total compensation package.

Our Benefits & Perks

• Vision and dental insurance options that are fully covered by us
• Medical plan coverage, with options that start at no cost to you
• Competitive salary along with career planning for the future
• Company matched 401k plan to help plan for your future
• Generous paid time off policies
• Work events - both virtual and in person
• Access to ClassPass - a company paid benefit giving you access to numerous physical and mental well-being needs

Our Values

• We care deeply about delivering high quality work.
• We work to be the best partners possible.
• We get things done.
• We believe the right team matters most.
• We think like customers and act like owners.
• We relish being pioneers.

Join Us!

We strive to create a place where all feel safe, empowered, engaged, championed, and inspired. Equal Employment Opportunity has been and will continue to be, a fundamental principle at Stylitics where employment is based upon personal capabilities and qualifications without discrimination because of race, religion, color, gender, national origin, age, citizenship, ancestry, marital status, sexual orientation, gender identity and expression, pregnancy and related medical conditions, veteran status, genetic information, disability or any other reason prohibited by federal, state or local law.