Associate Banking Advisor

About the role

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution with over 130 years of financial experience and over 22,000 partners. Northern Trust is dedicated to providing innovative financial services and guidance to the world’s most successful individuals, families, and institutions while maintaining its core values of service, expertise, and integrity.

Major Duties

• Affords support to Portfolio Banking Advisors and Banking Relationship Advisors with client portfolios and internal account administration; communicates regularly with clients, attends client meetings and presentations, and supports Relationship Managers with business development plans and client presentations.
• Manages a portfolio of clients and makes credit presentations at Group Credit Committee as needed.
• Coordinates with Account Managers and CSST on deposit-related transaction processing, executes daily client transaction activity including account openings, exception clearing, overdrafts, fees, payments, and borrowings; resolves inquiries; obtains necessary documentation for credit underwriting, monitoring, and credit file maintenance; requests and ensures system information is up-to-date; executes client servicing events; communicates with clients and other internal and external partners.
• Develops action plans for client servicing and coordinates with other team members across disciplines to ensure execution and follow-up. Documents services provided, specialized procedures, and ongoing written communications with clients to manage daily activity. Understands clients' needs behind service requests and communicates these to service partners. Obtains necessary information from partners and clients to facilitate service changes or transactions.
• Affords support to Relationship Managers with internal account administration, business development, and client presentations for Banking.
• Identifies service efficiency enhancements, process improvements, and service delivery using creative and proactive measures. Communicates with clients regularly to inform them of account setup or status, past due loans, document requests, or other information.
• Develops and maintains a working knowledge of loan agreements, financial statements, and other documentation required to monitor client relationships. Ensures compliance with new accounts and relationships. Prepares compliance certificates, monitors loan document deficiencies, and reviews compliance reports for adherence to policy and procedures. Reviews loan documents, submits loan requests for evaluation, may attend loan closings to review documentation with clients, and follows up on missing loan documentation.
• Participates in inter-discipline training within the office/region. Acts as a technical resource or expert for other account managers on process or procedures for delivery of service. Coordinates commercial/custom approval process by submitting requests for underwriting and loan documentation and proactively engages in the renewal process by reviewing reports of maturing credits and coordinating the receipt of required information from clients for renewal process. Coordinates due diligence on loans such as obtaining money market rates, ordering appraisals, and other items necessary for loan approval and booking.
• Carry out complex activities with significant financial, client, and/or internal business impact. May have direct interaction with committees and/or Senior Management. Serves as a key subject matter expert and mentor to other more junior level employees. Manages daily operational activities and supervises day-to-day work of junior level employees (but not a formal management role).
• More technically sound in area of expertise and has broader knowledge of other areas. Delivers a work product that requires less revision. Facilitates discussions and reaches decisions. Knowledge of banking products and services is required. Credit underwriting experience is required (obtained through working in the National Credit Services Center or at another financial institution). Knowledge of internal banking functions. Analytical, problem-solving, and organizational skills required. Experience in financial servicing/accounting fields with client servicing background. Formal credit training is required with a minimum of one year experience performing credit analysis and underwriting.

Qualifications

5+ years’ experience, or equivalent, in financial servicing/accounting fields with client servicing background. Formal credit training is required with a minimum of one year experience performing credit analysis and underwriting.

Skills

• Knowledge of banking products and services.
• Credit underwriting experience.
• Knowledge of internal banking functions.
• Analytical, problem-solving, and organizational skills.

Benefits

Comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Discretionary bonus program that may include an equity component.

Pay

$114,540 - 194,580 USD