Associate Banking Advisor

About the role

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution with over 130 years of financial experience and over 22,000 partners. We provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions, focusing on service, expertise, and integrity.

Major Duties

• Assists Portfolio Banking Advisors and Banking Relationship Advisors with client portfolios and internal administration of accounts; communicates regularly with clients, attends client meetings and presentations, and assists Relationship Managers with business development plans and client presentations.
• As appropriate, manages a portfolio of clients and makes credit presentations at Group Credit Committee.
• Collaborates with Account Managers and CSST on deposit-related transaction processing and executes daily client transaction activity including account opening, exception clearing, overdrafts, fees, payments, and borrowing; handles inquiry resolution; obtains appropriate documentation necessary for credit underwriting, monitoring, and credit file maintenance; requests and ensures systems information is up-to-date; executes client servicing events, communicates with clients, and other internal and external partners.
• Oversees development of appropriate action plans for client servicing and coordinates with other team members across disciplines to ensure execution and follow-up.
• Documents services provided, specialized procedures, and ongoing written communications with clients as appropriate in managing daily activity.
• Develops a clear understanding of clients' needs behind service requests and communicates to service partners; obtains appropriate information from partners and client to facilitate service changes or transactions.
• Aids Relationship Managers with internal administration of accounts, business development, and client presentations for Banking.
• Identifies service efficiency enhancements, process improvements, and service delivery using creative and proactive measures; communicates with clients regularly to inform them of account set-up or status, past due loans, document requests, or other information.
• Develops and maintains a working knowledge of loan agreements, financial statements, and other documentation required to monitor client relationships; is well-versed in the compliance requirements for new accounts and relationships.
• Prepares compliance certificates, monitors loan document deficiencies, and reviews compliance reports for adherence to policy and procedures; reviews loan documents, submits loans requests for evaluation, may attend loan closings to help review documentation with clients, follows up on missing loan documentation.
• Develops and maintains a working knowledge of various business applications critical to relationship management including client on-line tools; participates in inter-discipline training within the office/region; coordinates commercial/custom approval process by submitting requests for underwriting and loan documentation and proactively engages in the renewal process by reviewing reports of maturing credits and coordinating the receipt of required information from clients for renewal process; coordinates due diligence on loans such as obtaining money market rates, ordering of appraisals, and other items necessary for loan approval and booking.
• Carrries out complex activities with significant financial, client, and/or internal business impact; may have direct interaction with committees and/or Senior Management.
• Able to serve as a key subject matter expert and mentor to other more junior level employees; manages daily operational activities and supervises day-to-day work of junior level employees (but not a formal management role).
• More technically sound in area of expertise and has broader knowledge of other areas; delivers a work product that requires less revision; facilitates discussions and reaches decisions.

Knowledge

• Knowledge of banking products and services is required.
• Credit underwriting experience is required (obtained through working in the National Credit Services Center or at another financial institution).
• Knowledge of internal banking functions.
• Analytical, problem-solving, and organizational skills required.
• Experience 5+ years’ experience, or equivalent, in financial servicing/accounting fields with client servicing background.
• Formal credit training is required with a minimum of one year experience performing credit analysis and underwriting.

Working With Us

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.