Associate Administrator - Clinical (Anesthesiology & Critical Care Medicine)

We are seeking an Associate Administrator-Clinical who will provide leadership and management of the financial, operational, and administrative activities for one or more divisions within a large clinical department. The position reports directly to the Clinical Administrator and manages finances, human resources, and program/business development across the Johns Hopkins University School of Medicine (SOM) and the Johns Hopkins Health System (JHHS).

Responsibilities

• Financial Management
  • Manage all divisional financial lines of business (clinical, research, gift, endowment, etc.) that generate budget expense and sponsored expense, including substantial institutional support requiring high scrutiny and reconciliation.
  • Meet and exceed operating targets set by the department and SOM; participate in annual performance improvement goals.
  • Review monthly account and/or business plan activity, correct errors, and identify and report problems or discrepancies.
  • Reconcile monthly financial statements between JHM entities.
  • Provide financial and operational reports for JHM, JHHS, JHU, and departmental leadership.
  • Analyze the clinical practice finances of assigned areas and develop billing strategies to maximize annual charges.
  • Develop faculty profit and loss statements or other metrics; provide regular updates on faculty productivity.
  • Develop strategies for establishing and utilizing discretionary funds aligned with donor intent, budget guidelines, and JHU policies.
  • Monitor faculty, staff, and fellow percent of effort on research grants and contracts; maintain equivalent salary distribution on accounts.
  • Develop the annual operating budget for submission; assist with clinical budgeting and ensure performance improvement on the bottom line.
  • Design and produce various reports using institutional data to create monthly, quarterly, and annual financial reports for leadership.
  • Prepare forms such as journal vouchers, check deposits, check requests, and telephone service requests; prepare electronic budgets and expenditure transfers.
• Operations Management
  • Collaborate with faculty, nursing, and administrative leaders to ensure optimal clinic operations.
  • Provide practice management leadership to all faculty practices; ensure patient access goals are met for clinic visits and appointment scheduling.
  • Develop systems for administrative workflow in accordance with departmental goals.
  • Manage departmental operations to ensure patient-centered activities and maximize patient satisfaction scores.
  • Utilize patient satisfaction data to identify opportunities for improvement in workflow and enhance satisfaction.
  • Investigate and respond to patient complaints.
  • Ensure appropriate staffing levels in all administrative areas; recommend improvements for space utilization and define needs for additional space.
• Program/Project Planning & Development
  • Support development of tactical business plans in conjunction with administrative leaders.
  • Develop comprehensive project plans, establish goals and outcomes, and secure leadership support.
  • Determine project timelines with milestones.
  • Assist in project implementation using communication, negotiation, and problem-solving skills; monitor progress and modify action plans as needed.
  • Evaluate project outcomes, collect data to determine efficiency, and make recommendations for improvement.
  • Develop written summary reports and recommendations for leadership.
• Human Resources
  • Work closely with departmental, JHU SOM, Central, and JHHS human resources staff on routine and non-routine HR issues.
  • Ensure performance management is carried out consistent with policies.
  • Provide recommendations for staffing resource allocations.
• Additional Duties
  • Serve as the primary editor of ACCM’s faculty and clinical associate compensation plan.
  • Collaborate with clinical leaders to define components of the department’s compensation structure based on clinical units.
  • Model scenarios based on clinical service coverage needs, including operating rooms and intensive care units staffed by ACCM.
  • Determine compensation plans as part of the recruitment and offer letter cycle.
  • Provide decision support for coverage models among JHH, JHBVMC, and HCMC; determine incremental cost and revenue for service line expansion.
  • Direct the development and dissemination of clinical operating reports reconciling actual clinical staff deployment against budgeted staffing.
  • Establish incremental reporting capabilities for staffing challenges in the perioperative environment.
  • Expand ACCM’s business intelligence capabilities through unique operating reports to improve understanding of case distributions and financial impact at the service line level.

Requirements

• Bachelor’s Degree in Finance, Accounting, Business, Health Care Administration, or a related field.
• Eight years of progressively responsible professional-level administrative and financial experience related to monetary or non-monetary resources of a medium to large clinical department, including financial management experience (e.g., planning, directing, monitoring, organizing, and controlling resources).
• Supervisory experience.
• Additional education may substitute for required experience, and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Master’s Degree in a related field.

Skills

• Budgeting - Advanced
• Documentation and Reporting - Advanced
• Financial Acumen - Advanced
• Financial Administration - Advanced
• HR Management - Advanced
• Operational Oversight - Advanced
• Oral and Written Communications - Advanced
• Process Improvement - Advanced
• Program Management - Advanced
• Quality Improvement and Patient Satisfaction - Advanced

The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs.

Pay

$100,655 - $176,195 annually (commensurate with experience).

Schedule

Full-time, Monday through Friday.