Associate Account Manager, Personal Lines

Essential Duties And Responsibilities

• Manage small book of insurance business including: process policy endorsements, cancellations, and reinstatements under supervision
• Prepare certificates of insurance and evidence of coverage documents
• Enter and maintain accurate data in agency management system (EPIC)
• Process auto ID cards, declarations pages, and policy documents
• Submit routine transactions to carriers via online portals
• Review and verify policy documents for accuracy

Learning and Development

• Participate in carrier training and product education
• Shadow experienced team members to learn client interaction skills
• Deepen knowledge of coverage types, policy structures, and industry terminology
• Attend team meetings and contribute to process improvement discussions
• Seek feedback and apply coaching to improve performance

Requirements

• High School Diploma or equivalent required
• 1-2 years of insurance or related clerical/service experience
• P&C license required or able to obtain within 90 days of hire
• Proficiency in Microsoft Office applications and agency management tools (EPIC or equivalent)
• Excellent organizational skills with the ability to multi-task and prioritize work
• Superior customer service and problem-solving skills with the ability to work in a team environment
• Knowledge of basic insurance terminology and policy structures
• Strong written and verbal communication skills
• Ability to work a regular, full-time schedule at a HUB facility

What We Offer You At HUB

• Competitive salaries and benefits offerings including medical/dental/vision insurance, Health Savings Account funding, 401k matching program, company paid Life and Short-Term Disability Plans, and generous PTO package
• Great work/life balance because that's important for all of us!
• Focus on creating a meaningful environment through employee engagement events
• The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
• Growth potential - HUB is constantly growing and so can your career!
• Strong community support and involvement through HUB Gives

About Hub International

• We are a team of entrepreneurs.
• We believe in protecting and supporting the aspirations of individuals, families, and businesses.
• We help our clients evaluate their risks and develop solutions tailored to their needs.
• We believe in empowering our employees to learn, grow, and make a difference.
• Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.

Department Account Management & Service

• Required Experience: 1-2 years of relevant experience
• Required Travel: No Travel Required
• Required Education: High school or equivalent

E-Verify Program

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