Associate Account Manager
About the role
Own a portfolio of high-value SaaS customers with ACVs ranging from $30K to $300K and above
Build trusted, executive-level relationships with founders, CMOs, CROs, and GTM leaders
Lead onboarding, adoption, and ongoing strategic engagement to drive clear customer value
Translate customer business goals into ever-evolving GTM strategy and LinkedIn content strategy to maximize customer revenue
Interview executives and extract insights to shape positioning, messaging, and narratives
Use Virio’s AI-powered systems to generate high-quality LinkedIn content at scale
Add final human-layer taste and polish to ensure content quality, voice, and performance
Ensure customers see consistent progress, outcomes, and ROI through LinkedIn channel and GTM as a whole through partnership with Virio
Ensure best in class GRR and NRR via renewals and expansions
Find creative solutions to drive revenue for your clients businesses and make Virio indispensable - assist with outbound LinkedIn messages to ICPs who engage, find conferences/podcasts/webinars for the founder/Face of Content to speak at, coordinate successful launches, etc. like a valuable GTM partner/consultant.
Responsibilities
- Own a portfolio of high-value SaaS customers with ACVs ranging from $30K to $300K and above
- Build trusted, executive-level relationships with founders, CMOs, CROs, and GTM leaders
- Lead onboarding, adoption, and ongoing strategic engagement to drive clear customer value
- Translate customer business goals into ever-evolving GTM strategy and LinkedIn content strategy to maximize customer revenue
- Interview executives and extract insights to shape positioning, messaging, and narratives
- Use Virio’s AI-powered systems to generate high-quality LinkedIn content at scale
- Add final human-layer taste and polish to ensure content quality, voice, and performance
- Ensure customers see consistent progress, outcomes, and ROI through LinkedIn channel and GTM as a whole through partnership with Virio
- Ensure best in class GRR and NRR via renewals and expansions
- Find creative solutions to drive revenue for your clients businesses and make Virio indispensable - assist with outbound LinkedIn messages to ICPs who engage, find conferences/podcasts/webinars for the founder/Face of Content to speak at, coordinate successful launches, etc. like a valuable GTM partner/consultant.
Requirements
Executive presence & communication – Strong, credible communication skills with the ability to persuade, lead and engage senior executives
Unstructured environment comfort – Comfortable operating effectively in fast-moving, lightly structured environments
B2B marketing & GTM fluency – Strategic understanding of B2B marketing, content, and demand generation
Content and storytelling instincts – Ability to translate raw ideas into clear, high-impact narratives
AI-native execution – Comfortable using AI tools to scale workflows and output
Operational organization – Highly organized and detail-oriented with consistent follow-through
Execution-first ownership – Bias toward action with strong ownership over outcomes - we often say we’re “willing to run through walls for our customers”
Qualifications
- Executive presence & communication – Strong, credible communication skills with the ability to persuade, lead and engage senior executives
- Unstructured environment comfort – Comfortable operating effectively in fast-moving, lightly structured environments
- B2B marketing & GTM fluency – Strategic understanding of B2B marketing, content, and demand generation
- Content and storytelling instincts – Ability to translate raw ideas into clear, high-impact narratives
- AI-native execution – Comfortable using AI tools to scale workflows and output
- Operational organization – Highly organized and detail-oriented with consistent follow-through
- Execution-first ownership – Bias toward action with strong ownership over outcomes - we often say we’re “willing to run through walls for our customers”
Skills
- Strong communication and interpersonal skills
- Ability to build and maintain strong relationships with executives
- Strategic thinking and problem-solving skills
- Experience with B2B marketing and demand generation
- Comfort with AI and automation tools
- Excellent organizational and time management skills
Benefits
- Work directly with the CEO
- Competitive total compensation aligned to impact and ownership
- Meaningful equity upside as part of the founding team, core to the operating philosophy for Virio
- 100 percent paid medical, dental, and vision insurance
- 401(k) plan
- Monthly wellness and meals stipend ($1k)
- Relocation support for San Francisco
- Company-wide annual off-sites
- In-person culture with deep collaboration and shared standards
Pay
$100K - $150K base + top of market equity
Schedule
This is a full-time, on-site role based in San Francisco. We do not offer hybrid or remote positions.