Associate Account Manager

OnPay is a fast-growing software company headquartered in Atlanta, offering a modern cloud-based payroll, HR, and benefits solution for small to midsize businesses. We’re on a mission to combine excellent customer service with payroll expertise and superb technology—and we are scaling fast after raising $100 million in growth funding led by Carrick Capital Partners.

About the role

The Partnerships team is a key growth engine at OnPay. As an Associate Account Manager, you will work alongside our Partner Sales and Account Management teams to support partners across all channels. This role is integral to driving successful partner acquisition, onboarding, retention, and expansion.

Responsibilities

• Kickoff & Alignment: Support Channel Partners by organizing kickoff calls and developing agendas tailored to their needs.
• Process Expertise & Risk Mitigation: Master the OnPay platform and onboarding requirements to identify issues, troubleshoot risks, and ensure successful Channel Partner launches.
• Launch Planning: Collaborate with Channel Partners and internal teams to develop clear onboarding plans with milestones and delivery dates.
• Project Management: Leverage internal tools (i.e., CRM) to ensure visibility and accountability throughout the onboarding process for all stakeholders.
• Partner Product Support: Stay current on OnPay’s product roadmap to guide channel partners through new product launches, functionality, and troubleshoot setup.

Requirements

• Project management, implementation, and/or partner management experience.
• High attention to detail with a track record of cross-functional execution and meeting deadlines.
• Demonstrated ability to stay organized, prioritize effectively, and thrive under strict deadlines in a fast-paced environment.
• Strong relationship management skills.
• Background in payroll and HCM SaaS ecosystems a plus.

Benefits

• Remote flexibility: Work from anywhere in the U.S., or join our collaborative HQ team in Atlanta’s Ponce City Market if you reside in the Atlanta metro area.
• Competitive compensation: Base salary + commission + stock options = real upside for high performers.
• Comprehensive benefits: 4 weeks PTO + paid holidays, Medical/Dental/Vision, Short- & Long-Term Disability, Life Insurance, Fertility Benefits, Parental Leave, and a 401(k) with company match.
• Growth culture: Join a team with deep payroll expertise, modern SaaS momentum, and a genuine commitment to helping employees grow their careers.
• Client-first ethos: OnPay is built on a culture of transparency and service—from our transparent pricing to our commitment to making small business simpler.

Pay

Compensation includes a base salary range with uncapped commission (OTE $62,000–$72,000). Final offer amounts are determined by multiple factors, including candidate experience and expertise.