Associate Account Manager

About the role

The Account Manager Associate will drive revenue growth by engaging prospects, reactivating lapsed accounts, and guiding customers towards better purchasing decisions. This role requires a proven sales methodology and a deep understanding of customer needs.

Responsibilities

• Execute disciplined outbound campaigns to engage prospects and expand existing accounts
• Manage and grow a portfolio of lapsed, churned, or lagging performance accounts
• Teach customers about inventory optimization, bulk purchasing advantages, and total cost implications
• Qualify, advance, and steer sales efforts toward close
• Develop and deliver customized solution presentations
• Prepare accurate quotes, proposals, and programs based on customer requirements
• Maintain and update CRM and sales automation tools with accurate account information
• Build and manage a qualified pipeline representing 3-4x quota coverage
• Collaborate with operations, logistics, and customer service teams for seamless order fulfillment
• Achieve or exceed monthly and quarterly sales quotas for revenue and margin
• Identify opportunities to improve efficiency through tools, automation, targeting, and workflow enhancements
• Prepare and present regular performance reports, insights, and recommendations to leadership

Requirements

• Bachelor's degree in business, marketing, or a related field, or equivalent experience
• 2+ years of B2B inside sales experience with a track record of consistently exceeding quota
• Proven success in scaling inside sales organizations in a B2B environment
• Merchant distribution experience preferred
• Proven track record of managing teams to achieve revenue and margin targets
• Excellent people and relationship skills
• Proven attention to detail
• Experience using ERP, CRM, service management, and contact center technologies, and sales performance tools
• Intermediate Microsoft Office (Word, Excel, Outlook) skills
• Ability to multitask and prioritize workload
• Must be able to read and communicate in English
• Must be able to work alone, and with a team

Qualifications

• Must be able to pass a drug screen and criminal background check

Skills

• Challenger Sales Methodology
• ERP, CRM, service management, and contact center technologies
• Microsoft Office (Word, Excel, Outlook)
• Intermediate Microsoft Office (Word, Excel, Outlook) skills

Benefits

(This is meant to be a guide. Benefits may vary dependent upon management.)

Pay

(Not specified)

Schedule

(Not specified)

Company Information

Mac Papers + Packaging is an equal opportunity employer and makes employment decisions without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other protected category.