Associate Account Manager

The Role

Landscape Concepts Management (LCM) seeks an Associate Account Manager to join our vibrant local business, part of a progressive horticultural organization with national reach. The ideal candidate will build and foster relationships with LCM clients, ensuring their satisfaction.

Responsibilities

• Build and foster relationships with LCM clients and ensure satisfaction.
• Assist in presenting recommendations for property improvements, proper horticulture procedures, and quality service within budget.
• Manage all customer communication within client portfolio alongside the Account Management team.
• Promote landscape enhancements to beautify existing properties.
• Maintain a schedule for client/site visits to ensure quality and service expectations are consistently met or exceeded.
• Work with the Operations team in resolving customer problems or concerns.
• Achieve revenue, profitability, and contract renewal goals.
• Ensure renewals of each current account within the customer portfolio.

Requirements

• 1+ years' experience in the landscape industry in an account management or similar capacity.
• Exceptional interpersonal communication and relationship building skills.
• Strong organization and conflict management abilities.
• Capacity to make critical judgments, solve problems, and demonstrate careful attention to detail.
• Determination to exceed the goals of position, department, and company by working independently and as an effective leader.
• Experience in managing enhancement sales and estimation.

Qualifications

• A winning attitude.

Benefits

• Competitive salary, plus a healthy performance and retention-based incentive program.
• Paid vacation and holidays.
• Vehicle reimbursement, laptop, and phone.
• Full suite of health insurance (medical, dental, vision, etc.).
• 401(k) with company match.
• Accelerated professional development opportunities.
• Exceptional company culture.