Associate Account Manager

About the role

The Associate Account Manager at JR Automation, a Hitachi Group Company, plays a crucial role in tracking custom automation trends and converting that research into actionable prospects. They are responsible for positioning JR Automation as a leader in the industry, achieving sales targets, and fostering strong customer relationships.

Responsibilities

• Understand customer needs and provide relevant solutions
• Source new sales opportunities through lead follow-up and cold calling/calling
• Develop order/bookings forecasts using Salesforce CRM
• Collect and construct market/account intelligence data
• Develop relationships with partners to expand the customer base
• Identify and lead customer dialogue to uncover opportunities
• Achieve sales lead objectives set by the VP of Sales
• Collect and generate recommendations based on customer requirements
• Instill a reputation for excellent customer service
• Represent the company and project teams in customer meetings
• Determine and document project requirements for internal stakeholders
• Interface with all business units to address customer requirements
• Manage small to medium projects as needed
• Employ high-level salesmanship, product knowledge, and understanding of customer businesses to build leads

Requirements

• A degree in engineering, business administration, advertising, marketing, or a related field, or equivalent work experience
• At least two years of relevant work experience for each year of academic study
• Two plus years’ experience working in a sales or research capacity within a manufacturing, industrial service, or custom automation operation
• Current or prior experience with JR Automation, or experience in the automation industry
• Demonstrated knowledge of sales and marketing techniques
• Effective negotiation skills
• Passion for manufacturing and automation
• Talent for building relationships
• Strong communication skills (listening, verbal, and written)
• Emotional intelligence

Qualifications

• Self-motivated to meet aggressive sales lead goals
• Ability to work in a team-oriented environment

Skills

• Knowledge of sales and marketing techniques
• Effective negotiation skills
• Understanding of customer businesses and organizations
• Product knowledge
• Technical aptitude
• Customer service focus

Benefits

• Competitive wages
• Medical benefits starting on the first day
• Paid parental leave
• Opportunity to work on customized, 1-of-1 automation projects
• A collaborative, engineering-driven environment
• Career growth and skill development opportunities
• Work with cutting-edge and innovative technologies

Pay

Competitive salary

Schedule

This is a full-time salary remote position.