Associate, Account Management

About the role

Archer is collaborating with Third Bridge Group to connect them with exceptional professionals for this role. Third Bridge is a leading global research firm established in 2007, with a team of over 1,500 employees worldwide dedicated to fueling decisions with expert insights. They accelerate and enhance decision-making for investors and business leaders by unearthing unique expert insights across multiple sectors, geographies, and topics. For nearly 20 years, they’ve helped clients access knowledge on demand from experts, in-person and through their Library covering over 65,000 companies.

This Account Management Associate role offers real responsibility from day one in a high-accountability, commercial environment. You will manage and grow relationships with sophisticated Credit investors in the US market, owning activation, engagement, and pipeline momentum while gaining unparalleled exposure to how Credit funds deploy capital and generate alpha.

Responsibilities

• Own activation and engagement KPIs, executing structured outreach cadences to increase transcript usage and expert call volume
• Proactively uncover opportunities by identifying new expert call alignment to client mandates, and converting trial users into recurring, active users
• Cultivate robust client relationships through regular strategic meetings and ongoing touchpoints, including traveling quarterly for in-person client visits and business reviews
• Monitor account health metrics, keeping a close eye on activation, call activity, renewal risk, and revenue contribution
• Deliver strategic value by preparing targeted expert and transcript recommendations tied to client strategy and market developments
• Collaborate daily with Account Managers and Project Managers to execute account growth plans while maintaining disciplined CRM hygiene and activity reporting

Qualifications

• Experience in a client-facing, quota-bearing, or commercially accountable role with a track record of hitting performance targets in a structured environment
• Intellectually curious, highly organized, and strong verbal communicator who operates with urgency
• Commercially driven and motivated by measurable outcomes in a fast-paced environment
• Confidence to lead client calls, ask probing commercial questions, and engage directly with Associates, VPs, and investment professionals
• Naturally curious about credit markets, investment strategies, and how emerging tech and AI tools are reshaping investment research workflows
• Resilient and persistent, energized by high standards and a demonstrated history of hitting performance targets
• Highly organized, comfortable working with dashboards and CRM systems, with strong follow-through and personal accountability

Benefits

• Comprehensive benefits including health, dental, vision, and 401K matching
• 15+ vacation days, flex days, and work from anywhere for one month per year
• $1,150 annual Personal Development Allowance to invest in skills and career trajectory
• Engaging culture with social events, professional development, and a dynamic, supportive team
• Direct engagement with leading minds in the US Credit and Public Equity markets
• Deep understanding of credit investing, alpha generation, and how technology drives modern investment research
• Advanced relationship-building, account management, and strategic growth skills in a quota-bearing environment

Pay

Total first-year compensation is expected to be $100,000 to $140,000 (based on average-high performance), inclusive of a base salary range of $75,000 to $80,000 plus an uncapped performance commission.