Associate Account Executive

Position Summary

We are seeking a motivated, detail-oriented, and fast-paced Associate Account Executive to support our Domestic Sales team within a growing dietary supplement manufacturing environment. This role is designed for an individual who is eager to learn the business, develop strong operational and customer management skills, and grow into a full Account Executive position over time.

Essential Responsibilities

• Support Account Executives with day-to-day account management and customer support activities
• Process purchase orders and related customer documentation accurately and efficiently
• Aid with customer reporting, order tracking, forecasting updates, and account maintenance
• Collaborate with internal departments including Production, Planning, Purchasing, QA, Packaging, and Logistics to support customer needs and timelines
• Maintain organized account records, project timelines, specifications, and customer communications
• Participate in customer calls, meetings, and internal discussions to gain exposure to account management responsibilities
• Aid in preparing quotes, presentations, spreadsheets, and customer-facing documentation
• Collaborate with the Marketing team on customer presentations, sales materials, trade show assets, and related support materials
• Provide administrative and operational support to improve overall efficiency within the sales department
• Learn customer accounts, manufacturing processes, and internal systems with the goal of taking on increasing levels of responsibility

Qualifications

• Bachelor’s degree preferred, or equivalent professional experience
• 2–3 years of experience in customer service, account coordination, sales support, project coordination, or administrative support preferred
• Strong organizational and multitasking skills with the ability to manage competing priorities
• Excellent written and verbal communication skills
• Highly detail-oriented with strong problem-solving and follow-up abilities
• Ability to work efficiently in a fast-paced, deadline-driven environment
• Proactive mindset with a willingness to learn and take initiative
• Strong proficiency in Microsoft Outlook and Excel
• Experience in manufacturing, dietary supplements, consumer packaged goods (CPG), or related industries is a plus