Assoc Patient Access Rep-Dawes

Responsibilities

• Handle customer service, patient registration, and financial clearance
• Check-ins, scheduling, payment collection, insurance verification, and compliance management
• Ensure smooth workflows and adherence to guidelines
• Prepare patients administratively and financially for their visits

Requirements

• High School Diploma or GED
• 1+ years of experience in healthcare office setting and/or work history with strong customer service background (Preferred)
• Proficient in all types of registrations (i.e., inpatient, outpatient, and emergency admits)
• Completes Admissions, Discharges, and Transfers in a timely manner when applicable
• Able to monitor and perform all patient hospital and/or ambulatory movement
• Utilizes EPIC work queue to pre-register scheduled patients
• Verifies medical necessity in accordance with the Centers for Medicare & Medicaid Services (CMS) standards and communicates relevant coverage and eligibility information to the patient
• Accurately identifies and enters patient demographics, insurance, and financial information including inpatient and outpatient benefits
• Gathers and verifies all appropriate, confidential health and financial information from patients while using various computer software to assure payment for all authorized services
• Confirms the completeness of the electronic health record (EHR) and makes necessary changes

Qualifications

• High School Diploma or GED

Skills

• Strong customer service skills
• Proficiency in healthcare office settings

Benefits

• Exceptional care, simply delivered
• Opportunities for growth and development
• Collaborative team environment

Pay

Competitive salary based on experience and qualifications

Schedule

Variable schedule to accommodate patient needs