Assoc Desktop Support Tech
About the role
As part of the desktop support team, the Associate Desktop Support Tech will perform Level 2 support centered around the deployment and disposal of IT equipment for customers, ensuring the assistance is prompt, friendly, and effective; provide support to customers for Microsoft Office, healthcare-related software, etc. This role will perform analysis and implementation of desktop-related projects. This position will require traveling to Community Health Network sites of care for support.
Responsibilities
- Perform Level 2 support for IT equipment deployment and disposal
- Provide support for Microsoft Office and healthcare-related software
- Analyze and implement desktop-related projects
- Travel to Community Health Network sites of care for support
Requirements
- High School Diploma or GED
- Associate degree in microcomputer technology preferred
- Two (2) years in customer service required
- Three (3) years of experience in microcomputer hardware, software and/or support preferred
Qualifications
- Excellent communication skills
- Positive attitude toward problem-solving
Skills
- Collaboration with others in a team setting
Benefits
At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community. Caring people apply here.
Pay
TBD
Schedule
TBD
Benefits
TBD