Assistant Vice President of Garage Claims

About the role

The Assistant Vice President, Garage Claims, is responsible for overseeing Argo Group's Garage Claims Department. Reporting to the SVP, Specialty Claims, this role involves delivering expert claims guidance, leading process improvements, recruiting, coaching, and retaining high-performing claims professionals.

Responsibilities

• Deliver expert claims guidance in Garage lines driving timely and accurate results while shaping cost-effective litigation strategies.
• Champion strong claims management principles, setting and achieving performance goals, and implementing data-driven claim management.
• Lead process improvements, collaborating cross-functionally to boost systems, workflows, and operational efficiency.
• Recruit, coach, and retain high-performing claims professionals, cultivating technical excellence and exceptional service.
• Model Argo’s values, championing strong claims management and a positive, growth-focused culture for lasting organizational success.

Requirements

• Over a decade of commercial auto garage claims expertise with strong knowledge of bodily injury.
• Significant experience in Garage Claims, including Bodily Injury, as an SME for Underwriting.
• Advanced skills in claims resolution, settlement practices, and technical procedures, consistently delivering timely, cost-effective results.
• Strong business acumen, analytical decision-making, and resilience, thriving in fast-paced environments and adapting to evolving challenges.
• Leadership with emotional intelligence, fostering collaboration, providing meaningful coaching, and building strong relationships across teams and partners.
• Confident communication with executive leadership and peers, leveraging polished presentation skills and proficiency in MS Office Suite and key business software.

Qualifications

• Primarily in-office work schedule due to the nature of the role.
• Typical base salary range: $166,000 - $194,000 (based on experience and location).
• Eligible for a bonus in accordance with the terms of the applicable incentive plan.
• Comprehensive benefits package including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.

Skills

• Commercial Auto Garage Claims Expertise
• Bodily Injury Claims Management
• Data-Driven Claim Management
• Process Improvement Leadership
• Claims Recruiters and Coaches
• Collaborative Teamwork
• Executive Communication Skills
• MS Office Suite Proficiency

Benefits

• Competitive Compensation Package
• Performance-Based Incentives
• Comprehensive Benefits Program
• Health, Dental, Vision Insurance
• 401(k) with Company Match
• Paid Time Off
• Professional Development Opportunities

Schedule

This role requires primarily in-office work due to the nature of the claims work.

Pay

The typical base salary range is $166,000 - $194,000 (based on experience and location).