Assistant Vice President of Garage Claims

About the role

The Assistant Vice President, Garage Claims, is responsible for overseeing Argo Group's Garage Claims Department. Reporting to the SVP, Specialty Claims, this role involves delivering expert claims guidance, managing performance, and driving operational excellence.

Responsibilities

• Deliver expert claims guidance in Garage lines driving timely and accurate results while shaping cost-effective litigation strategies.
• Champion strong claims management principles, setting and achieving performance goals, and implementing data-driven claim management.
• Lead process improvements, collaborating cross-functionally to boost systems, workflows, and operational efficiency.
• Recruit, coach, and retain high-performing claims professionals, cultivating technical excellence and exceptional service.
• Model Argo’s values, championing strong claims management and a positive, growth-focused culture for lasting organizational success.

Requirements

• Over a decade of commercial auto garage claims expertise with strong knowledge of bodily injury, including five-plus years leading teams and driving high performance.
• Must have significant experience in Garage Claims, including Bodily Injury, as you will be seen as an SME for Underwriting.
• Demonstrate advanced skills in claims resolution, settlement practices, and technical procedures, consistently delivering timely, cost-effective results.
• Exhibit strong business acumen, analytical decision-making, and resilience, thriving in fast-paced environments and adapting to evolving challenges.
• Lead with emotional intelligence, fostering collaboration, providing meaningful coaching, and building strong relationships across teams and partners.
• Communicate confidently with executive leadership and peers, leveraging polished presentation skills and proficiency in MS Office Suite and key business software.

Qualifications

• Must be legally authorized to work in the United States.
• Applicants must submit their resume through our designated application process.

Benefits

• A competitive compensation package, performance-based incentives, and a comprehensive benefits program.
• Inclusion of health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.