Assistant Territory Manager

About the Role

A national manufacturer and installer of residential outdoor wood structures—including sheds, gazebos, and play systems—is seeking a hands-on Installation Manager to oversee regional field operations, contractor performance, and project coordination.

Responsibilities

• Recruit contractors and assemblers
• Coordinate with 1099 installers to ensure projects are assigned and completed in a timely manner
• Coach installers to drive top Customer Satisfaction results
• Provide proactive communication and timely resolution for escalated repairs or service calls
• Manage warehouse personnel for efficient order preparation and staging
• Conduct occasional vendor site visits to represent the brand
• Assist in inventory control procedures such as purchasing, warehouse safety, and inventory adjustments
• Foster a goal-motivated environment, strive for continuous improvement, and promote strong teamwork

Requirements

• Exceptional customer service skills
• Proficient in Microsoft Word, Excel, and Outlook
• 4+ years of installation or relevant construction/building materials experience (preferred)
• Background check and drug screen required

Work Environment

Operates in a professional office environment as well as within a manufacturing environment subject to inside environmental conditions and noise. Often required to sit, use repetitive hand motion, hear, listen, talk, stand, and walk. Frequently required to climb stairs, reach overhead, pull, push, and lift up to 50 pounds.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• On-the-job training
• Paid time off
• Vision insurance

Job Type: Full-time, in-person