Assistant Territory Manager

Safety Management

• Responsible for all aspects of safety within the assigned district location, including compliance with safety codes and policies.
• Articulates a safety vision for his or her team; considers the impact on safety when making decisions.
• Trains employees and monitors compliance safety policies and procedures; accident avoidance and safety driving; consistently reinforces safety messages.

Customer Experience

• Makes customers a high priority; is committed to exceeding the needs of all customers.
• Proactively identifies problems that negatively impact the customer’s experience.
• Celebrates excellent customer service and recognizes individuals who provide exceptional service to customers.
• Partners with the Customer Experience Services team to resolve customer issues timely as needed.
• Conducts priority customer visits to enhance relationships and conducts customer calls/visits to address issues.

Operational Efficiency

• Completes the weekly productivity and service planners and coordinates efforts with the Service and Delivery Coordinators through a weekly call.
• Drives employee productivity and meets or exceeds performance metrics for delivery and service.
• Works closely with Service Coordinator and Delivery Coordinator to ensure delivery and service orders are completed as planned.
• Ensures procedures are followed to complete daily work accurately.
• Reviews district performance reports and dashboards metrics.
• Responsible for timely permit management.

Team Management

• Plans, directs and manages staffing and development of employees by effectively communicating company strategic goals.
• Conducts effective and timely performance appraisals; ensures all required training for employees is completed.
• Consistently communicates and updates critical performance areas for the District and the Area to staff.
• Maintains employee productivity through use of the Field Utilization & Efficiency reporting and other tools.

Education and Experience

• High school diploma required, college degree strongly preferred.
• Five or more years’ experience in a management role.
• Experience in the propane industry is a plus.

Working Conditions

• While performing the duties of this job, the employee is regularly exposed to hazardous or caustic chemicals and outside weather conditions.

Pay and Benefits

• The pay for this position ranges from $77,400/annually to $100,800/annually, depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.
• Additional compensation may include eligibility to earn a performance-based bonus or commissions on completed sales depending on position.
• This is the Company’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting.
• The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees.
• Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage.
• Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.