Assistant Territory Manager

Requisition Number: 30645  Application deadline: 10/30/2026

About the role

The Assistant Territory Manager has the operational responsibility for their assigned district location(s). Under the direction of the Territory Manager, this position will manage operations of the district(s) with accountability for employee safety, customer experience, operational efficiencies and operating expenses.

Responsibilities

• Safety Management: Responsible for all aspects of safety within the assigned district location, including compliance with safety codes and policies; articulates a safety vision for the team; considers safety impact when making decisions; trains employees and monitors compliance with safety policies and procedures; focuses on accident avoidance and safe driving; consistently reinforces safety messages.
• Customer Experience: Makes customers a high priority; committed to exceeding the needs of all customers; proactively identifies problems that negatively impact the customer experience; celebrates excellent customer service and recognizes individuals who provide exceptional service; partners with the Customer Experience Services team to resolve customer issues timely; conducts priority customer visits to enhance relationships and conducts customer calls/visits to address issues.
• Operational Efficiency: Responsible for completing weekly productivity and service planners and coordinating efforts with Service and Delivery Coordinators via weekly call; drives employee productivity and meets or exceeds performance metrics for delivery and service; works closely with Service Coordinator and Delivery Coordinator to ensure delivery and service orders are completed as planned; ensures procedures are followed to complete daily work accurately; reviews district performance reports and dashboards metrics; responsible for timely permit management.
• Team Management: Plans, directs and manages staffing and development of employees by effectively communicating company strategic goals; conducting effective and timely performance appraisals; ensures all required training for employees is completed; consistently communicates and updates critical performance areas for the District and the Area to staff; monitors employee productivity through use of the Field Utilization & Efficiency reporting and other tools.

Requirements

• High school diploma required; college degree strongly preferred.
• Five or more years’ experience in a management role.
• Experience in the propane industry is a plus.
• Computer skills and proficiency in Microsoft Office applications required.

Skills

• Ability to communicate effectively with code enforcement officials, regulatory personnel, and permitting jurisdictions.
• Ability to read, analyze, and interpret reporting documents relating to district performance, safety, technical procedures, and governmental regulations.

Working Conditions

While performing the duties of this job, the employee is regularly exposed to hazardous or caustic chemicals and outside weather conditions.

Benefits

• Comprehensive benefit programs including medical, dental, vision, flexible spending and health savings accounts.
• Retirement savings plans such as 401(k).
• Paid days off: parental leave, military leave, vacation/paid time off, sick leave (in compliance with state law), paid holidays.
• Disability coverage.

Pay

The pay for this position ranges from $77,000 to $100,800 per year, depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include eligibility to earn a performance‑based bonus or commissions on completed sales depending on position.