Assistant Terminal Manager - Dravosburg, PA

About the Role

The Assistant Terminal Manager supports the operations and business management of the facility, including safety oversight, environmental compliance, operational leadership, and P&L management support. This position provides visible, hands-on leadership in daily terminal activities while assisting with resource planning, team development, performance monitoring, and overall operational execution.

Responsibilities

• Lead, train, mentor, and develop a high-performing team while fostering a culture of safety, accountability, and continuous improvement.
• Promote and model Watco’s Foundation and Customer First Principles, maintaining professionalism and effective communication across all levels.
• Serve as a visible, hands-on leader in the field to guide daily operations and ensure alignment with company objectives.
• Model and enforce compliance with all Watco safety rules, company procedures, and applicable regulations.
• Assist in managing terminal operations to optimize resources, schedules, and staffing to meet customer needs.
• Participate in and lead safety meetings, job briefings, audits, safe observations, and efficiency testing; empower team members to stop unsafe actions and correct issues immediately.
• Monitor facility and equipment maintenance needs; coordinate repairs, inspections, and preventive maintenance planning.
• Support ongoing review of operational KPIs and implement process improvements to drive performance.
• Assist with P&L management including budget support, cost control, invoice review, and monitoring financial performance.
• Review billing and invoicing to ensure contractual compliance, accuracy, and proper revenue capture.
• Participate in capital planning, cost-saving initiatives, and operational improvement strategies.
• Build and maintain strong customer relationships; participate in customer meetings and ensure service excellence.
• Maintain accurate documentation, records, training logs, and compliance reporting.
• Ensure team members receive proper onboarding, training, and ongoing development; monitor performance and address corrective actions when necessary.
• Collaborate with corporate departments to ensure smooth administrative and operational workflows.
• Assume full Terminal Manager responsibilities during absences, including safety and financial reporting calls.
• Maintain flexibility to work varying schedules, including nights, weekends, and on-call as business needs require.
• Other duties as assigned.

Requirements

• Valid Driver’s License required.
• Minimum of 2 years of operational leadership experience required.

Qualifications

• High School or GED equivalent.
• Bachelor's degree preferred in Logistics, Supply Chain, or related field.

Benefits

• Outstanding culture recognized by Forbes and Newsweek.
• Competitive compensation and benefits.
• Paid on-the-job training with peer trainers.
• Leadership and development programs offered through Watco University.
• Career advancement opportunities.