Assistant Terminal Manager

Position Summary

Manages the planning and operations of a terminal. Oversees various terminal functions, including pickup and delivery, dock operations, and general administration. Directs and coordinates the activities of terminal employees to provide cost effective, timely, and quality service to customers.

Major Tasks And Responsibilities

• Investigates customer complaints and resolves problems.
• Provides the necessary equipment, tools, and training to staff to ensure safe and efficient operations.
• Covers staffing levels and work scheduling to maximize terminal productivity.
• Oversees compliance with company policies and procedures, safety rules, and governmental regulations.
• Uses software, data, and analytics to optimize operations, track production metrics, and anticipate and resolve problems.
• Interviews, selects, and onboards terminal employees.
• Facilitates good employee relations through motivation, feedback, and coaching.

Preferred Qualifications

• Bachelor’s degree in business or a related field.
• 5+ years of terminal operations experience.
• Knowledge of Microsoft Office and transportation management applications.
• Ability to work flexible hours.

Benefits

At Saia, your success is our success! We are committed to rewarding superior employee performance and creating a positive culture driven by core values like dignity and respect, a customer-first approach, safety, and more.

About the Role

Join a company that does things the right way. See it in our commitment to our people, customers, and community. Feel it in the support you get on day one – from leadership and from your team. Packed with opportunity, a job with Saia offers learning new skills, advancing to competitive compensation, and great benefits.

Schedule

Flexible hours are required due to the nature of the job.

Pay

Competitive compensation package based on experience and qualifications.

Qualifications

Not specified.

Skills

Not specified.

Benefits

Not specified.

Equal Opportunity Employer

At Saia, we are committed to providing equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.